Plugin Pulse

Running audit

Support Hours

  • Pulling install history
  • Scoring plugin health
  • Checking ranking factors
  • Reading recent reviews
  • Writing your report
56 Audit · C

Plugin audit

Support Hours

Support Hours is solid but leaving growth on the table.

20+ installs 4.5★ · 2 52/30d +13%

Versus 905 tracked Chat & Support plugins: health 56 vs avg 63 · rating 3.99★ vs 3.83★.

What we found

1 to fix 1 opportunity
!

Update cadence is slipping

Needs work

Last updated 22 months ago. Freshness is one of the strongest directory-ranking signals.

Recommended: Get back on a visible release cadence, even minor releases.

Review volume is thin

Opportunity

Only 2 ratings. A handful of reviews makes your star average fragile and weakens trust at install time.

Recommended: Run a structured in-plugin review prompt and a review campaign.

WP Mayor

Plugin promotion & growth

Close the gaps above, then put Support Hours in front of the right audience.

WP Mayor helps plugin teams sharpen the product story and amplify it to a high-intent WordPress audience.

  • A WP Mayor review. An independent, in-depth review in front of a high-intent audience.
  • Newsletter coverage. A feature in the WP Mayor newsletter, straight to subscribers.
  • A new-features video. A short video walking through what is new and why it matters.
  • A sponsored placement. Targeted visibility across WP Mayor for a defined campaign.
  • Growth consulting. Work with our team directly on positioning, distribution and conversion.
Plugin Support Hours

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