AI Chatbot, Live Chat & Customer Support for WordP vs LiveChat

Head-to-head on the signals that matter, from the public WordPress.org data.

LiveChat is the only plugin here with enough reviews to score.

AI Chatbot, Live Chat & Customer Support for WordP

by asyntai

Health B80

LiveChat

by Text

Health A85

Active-install trajectory

AI Chatbot, Live Chat & Customer Support for WordPLiveChat

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	AI Chatbot, Live Chat & Customer Support for WordP	LiveChat
Active installs Modeled from the public "N+" band and recent downloads.	100–200	10K–20K ✓
Active installs, change over ~6 months Compares the public install bands. One band step shows as the band change, not a percentage.	+900% ✓	Stable
Overall health	—	A · 85 ✓
Maintenance How recently the plugin was updated.	100/100 ✓	90/100
Rating quality Volume-adjusted review quality.	—	89/100 ✓
Support Share of forum threads marked resolved.	—	70/100 ✓
Rating (weighted for review count)	—	4.5★ ✓
Reviews	0	98 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	88/100	95/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	25d ago ✓	5mo ago
Downloads, last 30d	646	3.7K ✓
Download momentum, last 30d vs prior 30d Dips that follow a release spike are normal: wp.org counts every update as a download, so the weeks after a release run lower.	-22%	-4%
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	3.2% ✓	0.8%
Category	AI	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

AI Chatbot, Live Chat & Customer Support for WordPLiveChat

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.