Chimney Rock Support Tickets vs Awesome Support

Head-to-head on the signals that matter, from the public WordPress.org data.

Chimney Rock Support Tickets

by Steve

Health D45

Awesome Support

by awesomesupport

Health B79

Active-install trajectory

Not enough install history yet to chart a trajectory for both plugins. It builds as we snapshot daily.

Metric	Chimney Rock Support Tickets	Awesome Support
Active installs Modeled from the public "N+" band and recent downloads.	0–0	6K–7K ✓
Install trend Change in active installs across the charted window.	—	-14% ✓
Overall health	D · 45	B · 79 ✓
Maintenance How recently the plugin was updated.	12/100	99/100 ✓
Rating quality Volume-adjusted review quality.	65/100 ✓	63/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.60★ ✓	3.53★
Reviews	0	194 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	57/100	94/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Elevated	Low ✓
Last updated	2.8y ago	3mo ago ✓
Downloads · 30d	57	1.7K ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Chimney Rock Support Tickets Awesome Support

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.