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Live Chat by Click4Assistance UK vs ProProfs Chat- Live Chat & Chatbot Plugin

Head-to-head on the signals that matter, from the public WordPress.org data.

Live Chat by Click4Assistance UK is the safest pick: health C · 63 against 59 for ProProfs Chat- Live Chat & Chatbot Plugin, led by stronger maintenance.

Active-install trajectory

No change to chart. WordPress.org reports active installs in coarse bands, so neither plugin crossed a band during this window. The download trend below moves daily and is the better read over a period this short.

Metric	Live Chat by Click4Assistance UK	ProProfs Chat- Live Chat & Chatbot Plugin
Active installs Modeled from the public "N+" band and recent downloads.	10–20	100–200 ✓
Active installs, change over ~6 months Compares the public install bands. One band step shows as the band change, not a percentage.	Stable	Stable
Overall health	C · 63 ✓	C · 59
Maintenance How recently the plugin was updated.	50/100 ✓	29/100
Rating quality Volume-adjusted review quality.	74/100	84/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (weighted for review count)	4.0★	4.3★ ✓
Reviews	1	8 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	55/100	65/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Elevated	Low ✓
Last updated	1.3y ago ✓	1.9y ago
Downloads, last 30d	56	196 ✓
Download momentum, last 30d vs prior 30d Dips that follow a release spike are normal: wp.org counts every update as a download, so the weeks after a release run lower.	+8%	+13%
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	0.3%	2.1% ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Live Chat by Click4Assistance UKProProfs Chat- Live Chat & Chatbot Plugin

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.