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Live Chat vs HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
Head-to-head on the signals that matter, from the public WordPress.org data.
Live Chat
Live Chat By IMsupporting
D41
HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
HelpCrunch
A86
Download trajectory
Live Chat HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
7-day average downloads, each indexed to 100 at the start of the window. A line above 100 is growing, below 100 is shrinking.
| Metric | Live Chat | HelpCrunch – Live Chat… |
|---|---|---|
| Health score | 41 (D) | 86 (A) ● |
| Est. active installs | 10–20 | 2K–3K ● |
| Total downloads | 2.4K | 21.9K ● |
| Downloads · 30d | 50 | 247 ● |
| Momentum | -52% | -49% ● |
| Rating (adjusted) | 3.60★ | 4.27★ ● |
| Reviews | 0 | 6 ● |
| Last updated | 8.7y ago | 2mo ago ● |
| Support resolved | — ● | — |
| Requires PHP | — | — |
● marks the leader on each row.