UVdesk Free Helpdesk vs Support Tickets v2

Head-to-head on the signals that matter, from the public WordPress.org data.

Health B72

Health D44

Active-install trajectory

No change to chart. WordPress.org reports active installs in coarse bands, so neither plugin crossed a band during this window. The download trend below moves daily and is the better read over a period this short.

Metric	UVdesk Free Helpdesk	Support Tickets v2
Active installs Modeled from the public "N+" band and recent downloads.	10–20	10–20
Install trend Change in active installs across the charted window.	0%	0%
Overall health	B · 72 ✓	D · 44
Maintenance How recently the plugin was updated.	75/100 ✓	3/100
Rating quality Volume-adjusted review quality.	71/100	73/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.85★	3.92★ ✓
Reviews	3	4 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	84/100 ✓	36/100
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low ✓	High
Last updated	9mo ago ✓	14.2y ago
Downloads · 30d	52	72 ✓
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	0.4% ✓	0.1%
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

UVdesk Free HelpdeskSupport Tickets v2

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.