LiveChat vs SendPulse

Head-to-head on the signals that matter, from the public WordPress.org data.

LiveChat is the only plugin here with enough reviews to score.

LiveChat

by Text

Health A85

SendPulse

by SendPulse

Health B76

Active-install trajectory

No change to chart. WordPress.org reports active installs in coarse bands, so neither plugin crossed a band during this window. The download trend below moves daily and is the better read over a period this short.

Metric	LiveChat	SendPulse
Active installs Modeled from the public "N+" band and recent downloads.	10K–20K ✓	100–200
Active installs, change over ~6 months Compares the public install bands. One band step shows as the band change, not a percentage.	Stable	Stable
Overall health	A · 85 ✓	—
Maintenance How recently the plugin was updated.	90/100	90/100
Rating quality Volume-adjusted review quality.	89/100 ✓	—
Support Share of forum threads marked resolved.	70/100 ✓	—
Rating (weighted for review count)	4.5★ ✓	—
Reviews	98 ✓	0
Ranking optimization How well the listing is tuned to rank on wp.org.	95/100 ✓	88/100
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	6mo ago	6mo ago
Downloads, last 30d	3.8K ✓	373
Download momentum, last 30d vs prior 30d Dips that follow a release spike are normal: wp.org counts every update as a download, so the weeks after a release run lower.	-4%	-28%
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	0.8%	1.9% ✓
Category	Chat & Support	AI

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

LiveChatSendPulse

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.