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OrderConvo – Vendor & Customer Messages After Orders

by N-Media · Chat & Support

Also makes 6 other plugins · 1.9K+ installs across the portfolio →

OrderConvo: Enable seamless post-order communication between vendors/admins and customers in WooCommerce.

How scoring works →
87 Health · A
Maintenance 100/100
Rating quality 85/100
Support 70/100

87 health vs 63 average across 671 Chat & Support plugins

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

81 / 100

Well optimized

Biggest win: Support resolution

Update recency 100/100
WP compatibility 100/100
Rating quality 81/100
Listing tuning 100/100
Support resolution 0/100

To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.

Get the full rank-higher report →

Daily downloads

Since 2022-10-05 · 1,427 days · wp.org + Plugin Pulse archive

+6% vs prior 30d
12Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

297

now · peak 1.4K

28030d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

OrderConvo · #12219 you Customer Notes for W · #11478 Krishnadas Order Cha · #54296 Admin Order Notes & · #48273

Rating trend

Star average over time · dips mark rough releases

4.6Stars · Aug 26

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

1.4Kper 1k installs · Aug 26

Release cadence

Occasionally updated
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

2

releases in the last 12 months

8mo ago

latest release · v15.0

76

tagged releases on record

Recent releases

15.0 · 8mo ago14.0 · 12mo ago13.5 · 1.5y ago13.4 · 1.6y ago13.3 · 1.6y ago13.2 · 1.7y ago13.1 · 1.9y ago13.0 · 2.3y ago12.9 · 2.3y ago12.8 · 2.4y ago12.7 · 2.4y ago12.6 · 2.4y ago12.5 · 2.5y ago12.4 · 2.5y ago

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v15.0 65%
v13.5 13%
v13.1 6.2%
v14 5.8%
v12.3 5.4%
v7.18 4.5%

Estimated active installs

The public count shows “200+”. Our estimate pins where the real number sits.

tracked estimate
200–300 ≈260

Refined from the date this plugin crossed into its current band.

Install history · since 2019-08-24 · 1,387 observations

200Installs · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

Details

Version
15.1
Last updated
1mo ago
Added
2017-03-15 · 9 yrs old
Requires WP
4.0
Tested up to
7.0.4
Requires PHP
7.2

Recent review vibe

read from the latest 12 reviews to 2024-08-01
Positive PraiseSupport gone quietFeature requestsCompatibility

Reviewers keep praising the developer's fast, hands-on support, with the main gripes being a few unresolved minor issues and a wish for a queue view when several managers handle messages.

Recent reviews

All reviews on wp.org ↗
  1. romainfar21
    2.1y ago

    I had a display problem on my site. They solved everything in a few minutes and gave me advice for the future. I highly recommend

    Read on wp.org ↗
  2. myege
    3.0y ago

    I have been looking for this type of software for a long time. Although there are still some minor problems that have not been resolved, the overall operating experience is not bad. This topic was modified 2 years, 11 months ago by myege.

    Read on wp.org ↗
  3. lindyloo12345
    3.6y ago

    If I could give 6 stars I would. Great plugin and great guy!  Najeebs orderConvo plugin is excellent and his positive can-do attitude make him a pleasure to work with.  If you’re wanting a plugin where seller and buyer can chat post-sale/after payments been taken, then orderConvo is perfect!    There was no integration with WC Vendors when I stumbled on this plugin but it sounded so perfect I made contact with the developer.  Najeeb was not only receptive to extending his plugin to WC Vendors, he did it at lightning speed and was amazingly accommodating with my requests for extra features.  I asked him if it was possible to make messages between buyer and seller disappear a few weeks after order completion.  My goal is to make my marketplace as hands off as possible but without making it too easy for the buyer and seller to cut the marketplace out of future sales… this and other requests have been met with gusto and can-do enthusiasm… he makes you feel like nothing is too much trouble.  Had I not had such a great response from Najeeb,  only other option was talkJS but at $240-$270 PER MONTH for their lowest price plan ..I can’t afford that. In contrast, orderConvo is accessible to all and offers that crucial component for any marketplace to build a truly passive income. This topic was modified 3 years, 6 months ago by lindyloo12345.

    Read on wp.org ↗
  4. fselmani
    3.8y ago

    Great plugin. With this plugin I am able to offer support for each order for my clients. Support is top!

    Read on wp.org ↗
  5. golivenow
    4.4y ago

    Resolved issues with chat appearing on Avada woocommerce templates. Plugin works great.

    Read on wp.org ↗
  6. webfantastic
    4.9y ago

    Hi! How can the store manager find out which customer to answer first? For example, 10 clients wrote one after the other. And if there are three managers working in the system with orders, how will they distribute these tickets? Is there a common message display list (message queue, like ticket systems) to understand who to answer? If this happens in orders and you need to sort them, then how should managers control new orders and those in which people have written messages. Everything moves among the created orders.` This topic was modified 4 years, 9 months ago by webfantastic.

    Read on wp.org ↗
  7. yoannprod19
    5.8y ago

    Great function to add to woocommerce, thank you

    Read on wp.org ↗
  8. schapir
    6.1y ago

    It really is the best plugin and has a very good manager and collection

    Read on wp.org ↗

Known vulnerabilities

via Wordfence Intelligence

5 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.

  1. 2025-11-24 CVE-2025-13389 Authorization Bypass Through User-Controlled Key Affects <= 14 Patched in 15
  2. 2025-11-24 CVE-2025-13452 Authorization Bypass Through User-Controlled Key Affects <= 14 Patched in 15
  3. 2025-09-16 CVE-2025-10162 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') Affects <= 13.5 Patched in 14
  4. 2025-01-15 CVE-2024-13355 Unrestricted Upload of File with Dangerous Type Affects <= 13.2 Patched in 13.3
  5. 2024-04-25 CVE-2024-33566 Missing Authorization Affects <= 12.4 Patched in 12.5

Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.

CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2026-01-15 300+ → 200+ down after 260 days in tier
  2. 2025-04-30 400+ → 300+ down after 2 days in tier
  3. 2025-04-28 300+ → 400+ up after 18 days in tier
  4. 2025-04-10 400+ → 300+ down after 212 days in tier
  5. 2024-09-10 500+ → 400+ down after 1 days in tier
  6. 2024-09-09 400+ → 500+ up after 2 days in tier
  7. 2024-09-07 500+ → 400+ down after 2 days in tier
  8. 2024-09-05 400+ → 500+ up after 2 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

Embed this report card

Drop a live Pulse card for OrderConvo – Vendor & Customer Messages After Orders into a readme, a review or a deck. It updates itself.

<iframe src="https://plugins.wpmayor.com/embed/admin-and-client-message-after-order-for-woocommerce" width="480" height="300" style="border:0" loading="lazy" title="OrderConvo – Vendor & Customer Messages After Orders — Plugin Pulse"></iframe>
Preview card ↗

OrderConvo – Vendor & Customer Messages After Orders: 200+ active installs, 4.6★ (22 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/admin-and-client-message-after-order-for-woocommerce