Free Customer Service Tools by OpenWidget

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from. The recent download trend is too spiky to read.

1. ★★★★★ Januaries Wambua

   1.8y ago

   This plugin should become popular already. I think it’s one of the most amazing live feature plugin available. many people should get to know about this. Happy user

   Read on wp.org ↗
2. ★★★★★ Marcinf2

   2.0y ago

   The OpenWidget plugin has been a fantastic addition to my WordPress site. It offers a suite of tools that have made managing customer interactions so much easier. The installation was straightforward, and I was able to customize the widgets to fit my website’s design seamlessly. What I love most is how this plugin enhances customer engagement—live chat, FAQs, and contact forms are all included and work flawlessly. It’s clear, easy to use, and has helped me provide better service to my customers. Plus, it’s free! This plugin is a must-have for any website looking to improve its customer service experience.

   Read on wp.org ↗
3. ★★★★★ mikebrownchicago93

   2.1y ago

   The plugin provides many useful features for free, and the installation process is very simple

   Read on wp.org ↗
4. ★★★★★ infinityfree

   2.2y ago

   They have nice collection of widgets: forms, Google reviews, instagram feed. Free for real, there is no paid plan at all.

   Read on wp.org ↗
5. ★★★★★ myshoptechnology

   3.4y ago

   I was looking for simple contact form for my website and OpenWidget has done its job. Very quick setup and great customization features.

   Read on wp.org ↗

Automated install-time checks, tested on PHP 8.1.12 · WP 6.4.1

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-05-01 500+ → 400+ down after 1 days in tier
2. 2026-04-30 400+ → 500+ up after 1 days in tier
3. 2026-04-29 500+ → 400+ down after 3 days in tier
4. 2026-04-26 400+ → 500+ up after 1 days in tier
5. 2026-04-25 500+ → 400+ down after 37 days in tier
6. 2026-03-19 400+ → 500+ up after 3 days in tier
7. 2026-03-16 500+ → 400+ down after 128 days in tier
8. 2025-11-08 400+ → 500+ up after 1 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Contact Form 7 10M+ installs · 4.0★ · 1 shared tag B
• Akismet Anti-spam: Spam Protection 5M+ installs · 4.7★ · 1 shared tag A
• WPForms – AI Form Builder for WordPress – Contact Forms, Payment Forms, Survey Form, Quiz & More 5M+ installs · 4.8★ · 1 shared tag A
• Smash Balloon Social Photo Feed – Easy Social Feeds Plugin 1M+ installs · 4.9★ · 1 shared tag A
• Fluent Forms – Customizable Contact Forms, Survey, Quiz, & Conversational Form Builder 700K+ installs · 4.8★ · 1 shared tag A
• Forminator Forms – Contact Form, Payment Form & Custom Form Builder 600K+ installs · 4.8★ · 1 shared tag A

Embed this report card

Drop a live Pulse card for Free Customer Service Tools by OpenWidget into a readme, a review or a deck. It updates itself.

Free Customer Service Tools by OpenWidget: 400+ active installs, 5.0★ (5 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/free-customer-service-tools-by-openwidget