HelpGent – Video Funnels and Conversational Forms for WordPress
by wpWax · Forms
Also makes 13 other plugins · 54.3K+ installs across the portfolio →
Conversational form builder with async Video Funnels for WordPress. Visitors send video, voice, and screen recordings. Your team replies when ready.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
B 80/100
Few reviews · Open vulnerability
Active installs
100+
≈190 estimated
Momentum
+33%
downloads vs prior 30d
Biggest opportunity: Swap “feedback form”, “form builder” and “multi step form” for “conversational”, “conversational form” and “funnels”. “feedback form” isn't earning its slot: you're not in the first 24 results for its own search. “conversational” sits at #10 untagged, close enough for a declared tag to move it up. “form builder” isn't earning its slot: you're not in the first 24 results for its own search. “conversational form” sits at #12 untagged, close enough for a declared tag to move it up. “multi step form” isn't earning its slot: you're not in the first 24 results for its own search. “funnels” sits at #15 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
80 health vs 65 average across 2,509 Forms plugins
Install conversion
How it's measured →1.1%
of downloads still active
At least 100 of 8.7K lifetime downloads are still running, in line with its category: the median Forms plugin keeps 1.3%, across 1,667 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Forms plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 3 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 138 days ago
Tested up to WordPress 7.0.8, the current branch or newer
5.0★ over 4 reviews, smoothed to 4.17★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
39
Momentum
Losing ground
-0.1
Velocity
places per keyword, 28d
19%
Breadth
of keywords climbing, 28d
-0.0
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| video funnels | #3 | #12 | 0 |
| video messaging your tag | #7 | #18 | — |
| conversational | #10 | #21 | 0 |
| conversational forms your tag | #13 | #20 | 0 |
| conversational form | #12 | #19 | down 1 |
| funnels | #15 | #20 | up 1 |
| voice messaging | #7 | #9 | down 1 |
| async | #24 | #21 | 0 |
| screen recording feedback | #10 | #13 | up 1 |
| forms voice input | #13 | #19 | down 1 |
| voice forms | #19 | #23 | 0 |
| np team | #20 | #21 | 0 |
| feedback form your tag | Not in the top 24 | ||
| form builder your tag | Not in the top 24 | ||
| multi step form your tag | Not in the top 24 | ||
71 searches this plugin appeared in over the last 90 days, 12 listed. 59 left out as unrelated or noise (years, numbers, stray words). 3 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “feedback form”, “form builder” and “multi step form” for “conversational”, “conversational form” and “funnels”. “feedback form” isn't earning its slot: you're not in the first 24 results for its own search. “conversational” sits at #10 untagged, close enough for a declared tag to move it up. “form builder” isn't earning its slot: you're not in the first 24 results for its own search. “conversational form” sits at #12 untagged, close enough for a declared tag to move it up. “multi step form” isn't earning its slot: you're not in the first 24 results for its own search. “funnels” sits at #15 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
- One page off on “conversational forms”. #13 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
Daily downloads
Since 24 Nov 2022 · 1,437 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 502 · peaks are release surges
Directory rank
Ranked about #13,300 to #16,400, alongside the other plugins at 100+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
3
releases in the last 12 months
5mo ago
latest release · v3.0.2 · 15 Jun 2026
34
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 49% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “100+”. Our estimate pins where the real number sits.
Crossed into this band 2.3 years ago; a band this size takes about a year or more to cross, which places it about 90% of the way through.
Install history since 23 Nov 2022
Recent reviews
All reviews on wp.org ↗- ★★★★★ irena0122.9y ago
I have been using it for a while and must say it is the easiest conversational form/multi step form plugin. You wont get lost looking for essential features. It lacks some important features but the roadmap looks promising and the most stand out feature for me is the “user portal” area which is available for even the guest users!! Overall definitely a 5/5 and a superb typeform alternative. Looking forward to the project.
Read on wp.org ↗ - ★★★★★ baywatchblues2.9y ago
Seems like a great tool for asynchronous video messaging and screen recording. One of the features that stood out to me was the ability to create interactive forms, which could be really helpful for collecting feedback or providing support. This topic was modified 2 years, 7 months ago by baywatchblues.
Read on wp.org ↗ - ★★★★★ Manoj Sharma2.9y ago
Thinking Outside of the box, good on you guys.
Read on wp.org ↗ - ★★★★★ Preach Quest3.5y ago
I’ve picked the plugin lately and I must say I’m thoroughly impressed with its features and capabilities. The ability to communicate via video, voice, and text messaging, along with the added functionality of screen recording, is a game-changer for customer support and online communication. One of the standout features of HelpGent is the ability to record and share screen recordings with clients or team members, which has been incredibly helpful for demonstrating complex issues or providing visual aids for training purposes. The video and voice messaging options have also helped me to add a personal touch to customer support and overall communication. Thanks to Sazzadul Bari and his team wpWax for supporting me along the way! This topic was modified 3 years, 2 months ago by Preach Quest.
Read on wp.org ↗
Security history
via Wordfence Intelligence1 open vulnerability affects the current version (3.0.2). 0 of 1 disclosed are patched.
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0
Languages
via translate.wordpress.orgTranslated into 3 languages, 0 at 90% or more
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
7 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Conversational form builder with async Video Funnels for WordPress. Visitors send video, voice, and screen..."
- ✓ Has a FAQ 10 questions in the FAQ.
- ✓ FAQ asks real questions 10 of 10 read like questions a user would type.
- ✓ Names who it is for Names its audience or use cases ("essential for", "use cases").
- ✓ Names what it works with Mentions WooCommerce, Google Maps, Google Drive.
- ! Headings and lists 8 headings and 0 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 14,510 characters of description.
- ✓ Tags match the text All 5 tags appear in the text.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2024-06-28 90+ → 100+ up after 1 days in tier
- 2024-06-27 100+ → 90+ down after 6 days in tier
- 2024-06-21 90+ → 100+ up after 1 days in tier
- 2024-06-20 100+ → 90+ down after 1 days in tier
- 2024-06-19 90+ → 100+ up after 3 days in tier
- 2024-06-16 100+ → 90+ down after 2 days in tier
- 2024-06-14 90+ → 100+ up after 8 days in tier
- 2024-06-06 100+ → 90+ down after 2 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
MetForm – Contact Form, Survey, Quiz, Conditional Forms, Form Templates & Custom Form Builder for Elementor 500K+ installs · 4.7★ · 2 shared tags A -
Smart Grid-Layout Design for Contact Form 7 10K+ installs · 4.4★ · 2 shared tags A -
Easy Form Builder by WhiteStudio – Drag & Drop Form Builder 1K+ installs · 4.8★ · 2 shared tags A -
VPSUForm – Drag & Drop Contact Form Builder with Email Automation 200+ installs · 4.3★ · 2 shared tags A -
stepFORM: Plugin for Building Contact Forms, Advanced Multi-Step Forms, Payment Integration, and Custom Contact Form Solutions 100+ installs · 4.1★ · 2 shared tags C -
Ultimate Form – Multi-Step Form Builder, Conversion Analytics & Lead Forms 60+ installs · 4.2★ · 2 shared tags A
Embed this report card
Drop a live Pulse card for HelpGent – Video Funnels and Conversational Forms for WordPress into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/helpgent" width="480" height="300" style="border:0" loading="lazy" title="HelpGent – Video Funnels and Conversational Forms for WordPress — Plugin Pulse"></iframe> HelpGent – Video Funnels and Conversational Forms for WordPress: 100+ active installs, 5.0★ (4 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/helpgent
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