Support Me
by TrustedLogin · Chat & Support
Also makes 2 other plugins · 30.8K+ installs across the portfolio →
Allows you to generate expireable user accounts for support purposes.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
D 51/100
Stale · Likely abandoned · Few reviews
Active installs
800+
≈890 estimated
Momentum
—
no download trend yet
Biggest opportunity: “account”, “support” and “users” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
51 health vs 64 average across 1,174 Chat & Support plugins
Install conversion
How it's measured →5.8%
of downloads still active
At least 800 of 13.7K lifetime downloads are still running, above its category: the median Chat & Support plugin keeps 0.8%, across 628 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Removal-risk signals
28/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Not actively maintained. No update in about 2 years.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Most to gain: Update recency
Updated 1003 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.4.14; the current branch is 6.8
5.0★ over 5 reviews, smoothed to 4.18★ and held back under 25 reviews
3 of 5 tags set · short description in place
To rank higher: Last updated 1003 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
Not enough tracked days yet to call a direction. Momentum needs at least three keywords measured a week or more apart.
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| account your tag | Not in the top 24 | ||
| support your tag | Not in the top 24 | ||
| users your tag | Not in the top 24 | ||
2 searches this plugin appeared in over the last 90 days, 0 listed. 2 left out as unrelated or noise (years, numbers, stray words). 3 of its tags aren't in the top 24 for their own search.
What to do about it
- “account”, “support” and “users” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 5 Oct 2022 · 1,488 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 214 · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
2.7y ago
latest release · v1.0.6 · 1 Feb 2024
7
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “800+”. Our estimate pins where the real number sits.
Crossed into this band 45 days ago and a band this size takes about a year or more to cross, so the real count is still just under 900.
Install history since 2 Mar 2018
Recent reviews
All reviews on wp.org ↗- ★★★★★ cesarguvas4.8y ago
It works great, it has helped me several times
Read on wp.org ↗ - ★★★★★ Rana6.4y ago
I was searching like this to support for my site.
Read on wp.org ↗ - ★★★★★ M Asif Rahman9.3y ago
I love this idea from the start. Wrote an article with detail step by step about “How to ask for support securely“. The plugin was broken on WordPress version 4.8, but Drew fixed it within a day. Super cook, its a must have plugin. This topic was modified 9 years ago by M Asif Rahman.
Read on wp.org ↗ - ★★★★★ Jakob9.8y ago
Thank you Drew Great plugin, much appreciated. Cheers Jakob
Read on wp.org ↗ - ★★★★★ tristanowen10.2y ago
This plugin solves the common problem of temporary user accounts and the hassles associated with creating and managing them for support teams. It works as advertised and is developed by a solid developer. Highly recommended.
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 7.2.16 · WP 5.3
Languages
via translate.wordpress.orgTranslated into 16 languages, 9 at 90% or more
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
3 of 8 pass · checked 29 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Allows you to generate expireable user accounts for support purposes."
- ! Has a FAQ No FAQ section.
- ! FAQ asks real questions No FAQ to judge.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ! Names what it works with Names no plugin, service or platform it works with.
- ! Headings and lists 0 headings and 2 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 1,814 characters of description.
- ✓ Tags match the text All 3 tags appear in the text.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-09-16 900+ → 800+ down after 2 days in tier
- 2026-09-14 800+ → 900+ up after 1 days in tier
- 2026-09-13 900+ → 800+ down after 180 days in tier
- 2026-03-17 1K+ → 900+ down after 23 days in tier
- 2026-02-22 900+ → 1K+ up after 2 days in tier
- 2026-02-20 1K+ → 900+ down after 6 days in tier
- 2026-02-14 900+ → 1K+ up after 78 days in tier
- 2025-11-28 1K+ → 900+ down after 2 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Disable User Login 6K+ installs · 4.3★ · 2 shared tags B - R Resend Welcome Email 1K+ installs · 3.8★ · 2 shared tags D
-
User Switching 200K+ installs · 4.9★ · 1 shared tag A -
Simple Local Avatars 100K+ installs · 4.5★ · 1 shared tag A -
bbPress 100K+ installs · 3.9★ · 1 shared tag B -
One User Avatar | User Profile Picture 100K+ installs · 4.5★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for Support Me into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/support-me" width="480" height="300" style="border:0" loading="lazy" title="Support Me — Plugin Pulse"></iframe> Support Me: 800+ active installs, 5.0★ (5 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/support-me
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