Userback

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

1. ★★★★★ redsmc

   2.3y ago

   Работает только 14 дней, затем нужно платить ежемесячно! Only works for 14 days, then you have to pay monthly!

   Read on wp.org ↗
2. ★★★★★ tank

   2.8y ago

   The other reviews that aren’t 5-stars are fake. I love this software integration. Yeah, it costs money, but it’s better than ALL the rest!

   Read on wp.org ↗
3. ★★★★★ muratburak

   3.0y ago

   Attention! This plugin not free..

   Read on wp.org ↗
4. ★★★★★ Samuel Bauer

   4.4y ago

   Efficient communication on next level. It’s NOT free, but worth every cent !!

   Read on wp.org ↗
5. ★★★★★ voltima

   4.4y ago

   Too bad this company doesn’t present the fact that you are downloading a plugin that you have to register for a ‘free trial’ that expires. I kind of think that the plugin doesn’t belong in the repo right now because they don’t actually have a free version that I can find. I understand ‘upselling’ a plugin based on features but to be allowed to hawk a free trial for a pricey monthly price in the WordPress repo is ridiculous. Thanks but no thanks. Shady business practices….

   Read on wp.org ↗
6. ★★★★★ Julian Song

   4.9y ago

   Had been using Userback for more than a years. Is a MUST have tools for every web agency. TQ for such awesome solution.

   Read on wp.org ↗
7. ★★★★★ ghte34yhd

   5.3y ago

   Intuitive plugin & clean interface to use. Lot’s of great features: – Feeback via email – Feedback via screenshots & drawings on screen – Feedback via video, capture video from users screen Been a happy user for 3 years now. This topic was modified 5 years, 2 months ago by ghte34yhd.

   Read on wp.org ↗
8. ★★★★★ MarkJ

   6.3y ago

   Edit: Less stars because no free plan.

   Read on wp.org ↗

2 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.

1. Medium · 4.3 Userback <= 1.0.15 - Missing Authorization to Authenticated (Subscriber+) Plugin's Configuration Exposure ↗
   2025-12-12 CVE-2025-14540 Missing Authorization Affects <= 1.0.15 Patched in 1.0.16
2. Medium · 4.3 Userback <= 1.0.13 - Cross-Site Request Forgery ↗
   2023-10-17 CVE-2023-46089 Cross-Site Request Forgery (CSRF) Affects <= 1.0.13 Patched in 1.0.14

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0.1

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2024-11-04 3K+ → 2K+ down after 90 days in tier
2. 2024-08-06 2K+ → 3K+ up after 1 days in tier
3. 2024-08-05 3K+ → 2K+ down after 3 days in tier
4. 2024-08-02 2K+ → 3K+ up after 1 days in tier
5. 2024-08-01 3K+ → 2K+ down after 15 days in tier
6. 2024-07-17 2K+ → 3K+ up after 1 days in tier
7. 2024-07-16 3K+ → 2K+ down after 6 days in tier
8. 2024-07-10 2K+ → 3K+ up

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds 200K+ installs · 4.7★ · 2 shared tags A
• Marker.io – Visual Website Feedback 4K+ installs · 4.7★ · 2 shared tags B
• BugHerd 3K+ installs · 3.8★ · 2 shared tags B
• FeedFocal 2K+ installs · 3.9★ · 2 shared tags C
• Feedbucket – Website Feedback Tool 1K+ installs · 4.2★ · 2 shared tags A
• Gleap 300+ installs · 4.3★ · 2 shared tags B

Embed this report card

Drop a live Pulse card for Userback into a readme, a review or a deck. It updates itself.

Userback: 2K+ active installs, 3.6★ (9 reviews). Plugin Pulse (WP Mayor), as of 2026-08-28. https://plugins.wpmayor.com/plugin/userback