Return Refund and Exchange For WooCommerce
by WP Swings · eCommerce
Also makes 16 other plugins · 36K+ installs across the portfolio →
Provide an easy refund service and increase customer satisfaction with WooCommerce Return Refund, and Exchange Warranty Management Plugin.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 87/100
no flags
Active installs
4K+
≈4.8K estimated
Momentum
+4%
downloads vs prior 30d
Biggest opportunity: Swap “wallet” and “woocommerce cancel order” for “customer satisfaction” and “warranty”. “wallet” isn't earning its slot: it only gets you to #18. “customer satisfaction” sits at #5 untagged, close enough for a declared tag to move it up. “woocommerce cancel order” isn't earning its slot: it only gets you to #11. “warranty” sits at #6 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
87 health vs 71 average across 9,789 eCommerce plugins
Install conversion
How it's measured →1.6%
of downloads still active
At least 4K of 246.6K lifetime downloads are still running, in line with its category: the median eCommerce plugin keeps 1.4%, across 5,169 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other eCommerce plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 10 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Well tuned across the board
Updated 11 days ago
Tested up to WordPress 7.0.8; the current branch is 7.1
4.7★ over 124 reviews, weighted for review count to 4.5★
5 of 5 tags set · short description in place
1 of 1 support threads resolved in the last 2 months
Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
36
Momentum
Losing ground
-0.2
Velocity
places per keyword, 28d
13%
Breadth
of keywords climbing, 28d
-0.3
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| exchange your tag | #1 | #1 | 0 |
| refund your tag | #1 | #1 | 0 |
| rma your tag | #1 | #1 | 0 |
| return | #2 | #1 | 0 |
| satisfaction | #2 | #2 | 0 |
| exchange add on | #1 | #1 | 0 |
| return exchange | #1 | #1 | 0 |
| online refund | #2 | #2 | 0 |
| customer satisfaction | #5 | #6 | down 1 |
| warranty | #6 | #4 | 0 |
| woocommerce refund | #3 | #3 | up 1 |
| woocommerce cancel order your tag | #11 | #10 | 0 |
| cancel | #5 | #4 | 0 |
| wallet your tag | #18 | #12 | up 6 |
| return management | #7 | #7 | down 1 |
| cancel order | #7 | #4 | up 1 |
| e wallet | #8 | #3 | up 1 |
| return to page | #12 | #13 | down 2 |
| easy return | #13 | #11 | 0 |
| order return | #13 | #9 | 0 |
94 searches this plugin appeared in over the last 90 days, 20 listed. 70 left out as unrelated or noise (years, numbers, stray words).
What to do about it
- Swap “wallet” and “woocommerce cancel order” for “customer satisfaction” and “warranty”. “wallet” isn't earning its slot: it only gets you to #18. “customer satisfaction” sits at #5 untagged, close enough for a declared tag to move it up. “woocommerce cancel order” isn't earning its slot: it only gets you to #11. “warranty” sits at #6 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
- One page off on “woocommerce cancel order”. #11 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
Daily downloads
Since 5 Oct 2022 · 1,490 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 7.9K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
10
releases in the last 12 months
11d ago
latest release · v4.6.5 · 23 Oct 2026
68
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 51% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “4K+”. Our estimate pins where the real number sits.
Crossed into this band 6 months ago and the previous band took 2.3 years to cross, so the real count is still just under 5K.
Install history since 18 Aug 2019
Recent reviews
All reviews on wp.org ↗- ★★★★★ shanerprice4mo ago
extremely helpful and very quick to respond to any issues we might have. Excellent developers
Read on wp.org ↗ - ★★★★★ alemaltoni8mo ago
Great support! Very quickly and professional
Read on wp.org ↗ - ★★★★★ hetul1.2y ago
Love how they are prompt with their support!
Read on wp.org ↗ - ★★★★★ kasha19991.7y ago
very good service in helping to deal with problems. good the have plugin This topic was modified 1 year, 4 months ago by kasha1999.
Read on wp.org ↗ - ★★★★★ linuxstarter2.0y ago
Love the plugin, customer service is fantastic. Priyanshi resolved my query in minutes!
Read on wp.org ↗ - ★★★★★ lopatkafilip2.1y ago
One of the best supports I have experienced. They solved my problem with a broken button within a couple of hours, no waiting, excellent and transparent communication. Thank you.
Read on wp.org ↗ - ★★★★★ paulm042.2y ago
Really enjoyed WP Swings support. They answered my problem extremely fast. Under 5 minutes, and was very happy with the result. They had a lot of patience with me, and was very polite thank you so much.
Read on wp.org ↗ - ★★★★★ mana91dev2.2y ago
This is a good plugin that was able to fulfill almost my requestsIn addition, the responsiveness of the support is very impressive
Read on wp.org ↗
Latest updates
via wp.org changelogRecent releases and news for this plugin
- — Version 4.6.2 New – Bulk Refund Request Export into CSV New – Advanced Filtering & Search in Admin Requests List New – Resolution Deadline Enforcement for Refund Fix – RMA Policies Display & Save Bugs Fix – Email Notification Trigger 4.6.2
- — Version 4.6.0 New – comptability with latest wc (10.7) 4.6.0
- — Version 4.5.9 Enhancement – Performance optimization Enhancement – UI enhancement New – comptability with latest wp (6.9) and wc (10.6.2) 4.5.9
- — Version 4.5.8 New – comptability with latest wp (6.9.1) and wc (10.5.1) 4.5.8
- — Version 4.5.7 New – User Count Limit for refund functionality New – Restrict particular user for refund functionality through user email to prevent fraud refund request New – comptability with latest wp (6.9) and wc (10.4.3) 4.5.7
- — Version 4.5.6 New – comptability with latest wp (6.8.3) and wc (10.3.4) Fix – vulnerable and security issue fix in term of cancel request process Fix – vulnerable and security issue fix in term of view order message process 4.5.6
Security history
via Wordfence IntelligenceAll 7 disclosed vulnerabilities are patched in the current version (4.6.5). Sites still on an older version should update.
- Patched Medium · 4.3 Return Refund and Exchange For WooCommerce <= 4.5.5 - Insecure Direct Object Reference to Authenticated (Subscriber+) Refund Request Cancellation ↗2025-11-20 CVE-2025-12086 Authorization Bypass Through User-Controlled Key Affects <= 4.5.5 Patched in 4.5.6
- Patched Medium · 5.4 Return Refund and Exchange For WooCommerce <= 4.5.5 - Insecure Direct Object Reference to Authenticated (Subscriber+) Arbitrary Order Message Read ↗2025-11-20 CVE-2025-12881 Authorization Bypass Through User-Controlled Key Affects <= 4.5.5 Patched in 4.5.6
- Patched Medium · 5.9 Return Refund and Exchange For WooCommerce <= 4.4.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory ↗2025-02-13 CVE-2024-13641 Exposure of Sensitive Information to an Unauthorized Actor Affects <= 4.4.5 Patched in 4.4.6
- 2022-11-25 CVE-2022-4047 Unrestricted Upload of File with Dangerous Type Affects <= 4.0.8 Patched in 4.0.9
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Languages
via translate.wordpress.orgTranslated into 21 languages, 0 at 90% or more
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
This plugin’s searches fall outside the topics measured so far. See the topics measured so far.
Readme readiness
6 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ✓ Has a FAQ 10 questions in the FAQ.
- ✓ FAQ asks real questions 10 of 10 read like questions a user would type.
- ! Names who it is for One audience phrase ("if you need"); say who the plugin is for and what they use it for.
- ✓ Names what it works with Mentions WooCommerce, HubSpot, WPML.
- ✓ Headings and lists 35 headings and 2 lists.
- ✓ Enough to quote 11,110 characters of description.
- ✓ Tags match the text 4 of 5 tags appear in the text; "woocommerce cancel order" does not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-05-20 5K+ → 4K+ down after 826 days in tier
- 2024-02-14 4K+ → 5K+ up after 596 days in tier
- 2022-06-28 3K+ → 4K+ up after 443 days in tier
- 2021-04-11 2K+ → 3K+ up after 131 days in tier
- 2020-12-01 1K+ → 2K+ up after 92 days in tier
- 2020-08-31 900+ → 1K+ up
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Smart Refunds & Returns for WooCommerce 10+ installs · 4.0★ · 3 shared tags B -
FXOapps Order Returns for WooCommerce — installs · 4.0★ · 3 shared tags B -
CatCode Returns & Exchanges Manager for WooCommerce — installs · 3.6★ · 3 shared tags -
PiWeb Cancel order / Refund request for WooCommerce 1K+ installs · 4.6★ · 2 shared tags A -
WindCodex ReturnDesk – WooCommerce Returns, Refunds & RMA Management 20+ installs · 3.6★ · 2 shared tags -
ClaimDesk – Return & Exchange Claim Manager — installs · 3.6★ · 2 shared tags
Embed this report card
Drop a live Pulse card for Return Refund and Exchange For WooCommerce into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/woo-refund-and-exchange-lite" width="480" height="300" style="border:0" loading="lazy" title="Return Refund and Exchange For WooCommerce — Plugin Pulse"></iframe> Return Refund and Exchange For WooCommerce: 4K+ active installs, 4.7★ (124 reviews). Plugin Pulse (WP Mayor), as of 2026-11-03. https://plugins.wpmayor.com/plugin/woo-refund-and-exchange-lite
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