WP Customer Feedback
by Adrian Gray · Login & Users
Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
D 45/100
Stale · Likely abandoned · Few reviews
Active installs
40+
≈46 estimated
Momentum
-54%
downloads vs prior 30d
Biggest opportunity: “customer”, “customer feedback” and “feedback” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
45 health vs 61 average across 2,204 Login & Users plugins
Install conversion
How it's measured →0.6%
of downloads still active
At least 40 of 6.3K lifetime downloads are still running, in line with its category: the median Login & Users plugin keeps 0.7%, across 1,477 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Login & Users plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
High removal-risk signals
63/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 11+ years — the top precursor to removal once a vulnerability is found.
- Compatibility drift. Tested only up to WordPress 4.2.39, well behind 6.8.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Most to gain: Update recency
Updated 4211 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 4.2.39; the current branch is 6.8
4.3★ over 3 reviews, smoothed to 4.11★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 4211 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
Not enough tracked days yet to call a direction. Momentum needs at least three keywords measured a week or more apart.
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| customer your tag | Not in the top 24 | ||
| customer feedback your tag | Not in the top 24 | ||
| feedback your tag | Not in the top 24 | ||
| review your tag | Not in the top 24 | ||
| user feedback your tag | Not in the top 24 | ||
1 search this plugin appeared in over the last 90 days, 0 listed. 1 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- “customer”, “customer feedback” and “feedback” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 5 Oct 2022 · 1,489 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 86 · peaks are release surges
Directory rank
Ranked about #21,400 to #22,800, alongside the other plugins at 40+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 1 Nov 2026.
Rating trend
Star average over time · dips mark rough releases
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
11.5y ago
latest release · v1.3.0 · 22 Apr 2015
7
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “40+”. Our estimate pins where the real number sits.
Crossed into this band 6 months ago; the previous band took 15 months to cross, which places it about 63% of the way through.
Install history since 27 May 2015
Recent reviews
All reviews on wp.org ↗- ★★★★★ highprrrr10.9y ago
I got an email message that was completely blank. Users should not be able to click “submit” unless they’ve actually typed something in.
Read on wp.org ↗ - ★★★★★ IcePeddlerGames11.7y ago
Works great, and the author did a fantastic job of answering my questions. He’s adding functionality too which really makes the plugin more versatile.
Read on wp.org ↗ - ★★★★★ mitrag11.8y ago
Intuitive plugin and pretty much delivers on what it promises.
Read on wp.org ↗
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
5 of 8 pass · checked 29 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ✓ Has a FAQ 10 questions in the FAQ.
- ! FAQ asks real questions 9 of 10 FAQ entries are headings, not questions ("Short codes").
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions Twitter.
- ✓ Headings and lists 6 headings and 3 lists.
- ✓ Enough to quote 2,163 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "review", "user feedback" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-05-17 50+ → 40+ down after 450 days in tier
- 2025-02-21 60+ → 50+ down after 130 days in tier
- 2024-10-14 70+ → 60+ down after 68 days in tier
- 2024-08-07 60+ → 70+ up after 67 days in tier
- 2024-06-01 70+ → 60+ down after 25 days in tier
- 2024-05-07 60+ → 70+ up after 1 days in tier
- 2024-05-06 70+ → 60+ down after 259 days in tier
- 2023-08-21 80+ → 70+ down after 164 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds 200K+ installs · 4.8★ · 2 shared tags A -
FeedFocal 2K+ installs · 3.9★ · 2 shared tags C -
Helpful – Article Feedback Plugin 600+ installs · 4.1★ · 2 shared tags B -
Feedback Button – Jotform 600+ installs · 3.9★ · 2 shared tags B -
Ybug Feedback Widget 200+ installs · 4.1★ · 2 shared tags C -
Mopinion Feedback Form 100+ installs · 4.0★ · 2 shared tags D
Embed this report card
Drop a live Pulse card for WP Customer Feedback into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/wp-customer-feedback" width="480" height="300" style="border:0" loading="lazy" title="WP Customer Feedback — Plugin Pulse"></iframe> WP Customer Feedback: 40+ active installs, 4.3★ (3 reviews). Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/wp-customer-feedback
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