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wp.org search vs our merit ranking: “enquiry audit”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “enquiry audit”, we and wp.org disagree on the top plugin, and our order differs from theirs on 3 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Ananyoo Accessible Events shows at wp.org #20 but places #24 on merit, a gap of 4 places. Its — installs carry it up the search order; its 5.0★ average from 1 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Yatra – Travel Booking & Tour Operator Software 600+ · 4.7★ (23) wp.org #3 ↓1 2 too low 2 WP Extended – Modular WordPress Toolkit 600+ · 4.9★ (28) wp.org #4 ↓1 2 too low 3 BitBot – AI Chat, Voice Calls, WhatsApp, Forms & Leads 70+ · 3.7★ (3) wp.org #1 2 too high 4 Library Management System 200+ · 4.4★ (14) wp.org #6 ↓1 2 too low 5 WadeBush Enquiry Guard — · 0.0★ (0) wp.org #2 ↓1 3 too high 6 NIBWP – Self-Hosted MCP Server – Connect Claude, ChatGPT, Cursor & Any AI Agent via MCP 300+ · 5.0★ (3) wp.org #5 ↓1 1 too high 7 Novalnet Payment Gateway for WooCommerce 1K+ · 4.3★ (4) wp.org #9 ↓1 2 too low 8 Leadite 100+ · 0.0★ (0) wp.org #7 ↓1 1 too high 9 BaseCloud Boost 40+ · 0.0★ (0) wp.org #10 1 too low 10 FormGlut – Contact Form, Payment Forms, Survey Form, Conditional Form, Advance Form & AI Form Builder 10+ · 5.0★ (1) wp.org #8 ↓1 2 too high 11 Fruttata – Service Quote Calculator — · 0.0★ (0) wp.org #11 12 TalkDock — Floating Chat Button 30+ · 0.0★ (0) wp.org #12 ↓3 13 EasyIT AI Chat — Free AI Chatbot for WooCommerce & Business Sites 30+ · 0.0★ (0) wp.org #14 1 too low 14 Eyesite Monitor 20+ · 0.0★ (0) wp.org #15 ↓3 1 too low 15 Gatekeep – Universal CAPTCHA & Anti-Spam for All Forms & Comments 10+ · 5.0★ (1) wp.org #13 2 too high 16 Form Insights Tracker – Contact Form 7 Entries, Database & Mini CRM — · 0.0★ (0) wp.org #17 ↓2 1 too low 17 Basalio — · 0.0★ (0) wp.org #18 ↓2 1 too low 18 Nimble Lead to Cash — · 0.0★ (0) wp.org #19 ↓1 1 too low 19 2ConnectMe – Video Chat, Screen Share & Stripe Payments 10+ · 5.0★ (1) wp.org #16 ↓3 3 too high 20 S ShowPro Quote Request — · 0.0★ (0) wp.org #21 ↓1 1 too low 21 Partner Map Locator 20+ · 0.0★ (0) wp.org #22 ↓3 1 too low 22 LeadShield — · 0.0★ (0) wp.org #23 1 too low 23 FlowMail Campaigns — · 0.0★ (0) wp.org #24 ↓3 1 too low 24 Ananyoo Accessible Events — · 5.0★ (1) wp.org #20 ↓3 4 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.