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Running audit

Awesome Support

  • Pulling install history
  • Scoring plugin health
  • Checking ranking factors
  • Reading recent reviews
  • Writing your report
79 Audit · B

Plugin audit

Awesome Support

Awesome Support is solid but leaving growth on the table.

Active installs

6K+

Rating

3.5★

wp.org · 194 reviews

Downloads / 30d

6.4K

Momentum

+19%

30d vs the 30d before

Against 1179 tracked Chat & Support plugins: health 79 vs 64 average · rating, weighted for review count, 3.5★ vs 3.8★.

What we found

1 to fix 1 opportunity 1 market context 3 strengths
!

Rating below category benchmark

Needs work

Your rating, weighted for review count, is 3.5★ and trails the Chat & Support average of 3.8★.

What to do: Close the gap with targeted UX fixes and review recovery.

↗

Healthy but under-discovered

Opportunity

This plugin scores 79/100 on health yet sits at 6,000 installs. The product is good; distribution is the gap.

What to do: A WP Mayor review and placement can put it in front of the right audience.

≈

Light support activity. Few recent support threads, so there is no backlog to report.

✓

Actively maintained. Updated within the last quarter, a strong trust and ranking signal.

✓

No open vulnerabilities recorded. No unpatched security advisory is recorded against this plugin.

✓

Readme is easy for AI assistants to quote. All 8 readiness checks pass: a plain summary, a real FAQ, named audiences and integrations, quotable structure. For the same check on your plugin's own website, run the free AI visibility scan from AgentVania. Run the free AI visibility scan →

Downloads, last 2 years

From our own archive, not wp.org's current-week figure.

1293 Nov 2026

WP Mayor

Plugin promotion & growth

Awesome Support is a strong product that not enough people know about.

WP Mayor reaches hundreds of thousands of WordPress users a month. A review and placement can turn a healthy plugin into a growing one.

  • A WP Mayor review. An independent, in-depth review in front of a high-intent audience.
  • Newsletter coverage. A feature in the WP Mayor newsletter, straight to subscribers.
  • A new-features video. A short video walking through what is new and why it matters.
  • A sponsored placement. Targeted visibility across WP Mayor for a defined campaign.
  • Growth consulting. Work with our team directly on positioning, distribution and conversion.
Plugin Awesome Support – WordPress HelpDesk & Support Plugin

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