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Awesome Support – WordPress HelpDesk & Support Plugin

by awesomesupport · Chat & Support

The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.

How scoring works →
80 Health · B
Maintenance 100
Rating quality 63
Support 70

Daily downloads

Since 2022-10-05 · 1,379 days · wp.org + Plugin Pulse archive

-53%
Oct 22
Jul 26

30-day downloads

Trailing 30-day total · the growth curve wp.org stopped showing

Directory rank

Popularity rank over time · lower is better

Rating trend

Star average over time · dips mark rough releases

Downloads per 1k installs · 30d

Engagement proxy · release spikes are signal, a long slide is an aging base

Estimated active installs

wp.org reports only “6K+”. The real number sits in this band.

tracked estimate
6K–7K ≈6.6K

Refined from the date this plugin crossed into its current band.

Install trend · reconstructed from 1390 daily snapshots

Details

Version
6.3.9
Last updated
2mo ago
Added
2014-12-19
Requires WP
4.0
Tested up to
7.0.1
Requires PHP

Growth timeline

Install-band crossings we have observed, and how long each band took to outgrow

  1. 2026-04-28 7K+ → 6K+ down after 158 days in band
  2. 2025-11-21 8K+ → 7K+ down after 1 days in band
  3. 2025-11-20 7K+ → 8K+ up after 1 days in band
  4. 2025-11-19 8K+ → 7K+ down after 288 days in band
  5. 2025-02-04 9K+ → 8K+ down after 140 days in band
  6. 2024-09-17 10K+ → 9K+ down

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Preview card ↗

Awesome Support – WordPress HelpDesk & Support Plugin: 6K+ active installs, 3.5★ (194 reviews). Plugin Pulse (WP Mayor), as of 2026-07-15. https://plugins.wpmayor.com/plugin/awesome-support