Plugin audit
txt.me – Omnichannel Live Chat, Chat Triggers, Incoming and Outgoing Email
txt.me – Omnichannel Live Chat, Chat Triggers, Incoming and Outgoing Email has urgent issues capping its growth.
Versus 377 tracked Chat & Support plugins: health 44 vs avg 63 · rating 3.87★ vs 3.97★.
What we found
Likely abandoned
CriticalNo update in 50 months. wp.org search heavily penalizes stale plugins, and users avoid them.
Recommended: Ship a compatibility release to reset the freshness signal.
Downloads are cooling
Needs work30-day download momentum is -66% versus the prior month.
Recommended: A coordinated content + outreach push can re-ignite installs.
Review volume is thin
OpportunityOnly 5 ratings. A handful of reviews makes your star average fragile and weakens trust at install time.
Recommended: Run a structured in-plugin review prompt and a review campaign.
Grow with WP Mayor
Close the gaps above, then put txt.me – Omnichannel Live Chat, Chat Triggers, Incoming and Outgoing Email in front of the right audience.
WP Mayor helps plugin teams sharpen the product story and amplify it to a high-intent WordPress audience.
- A WP Mayor review. An independent, in-depth review in front of a high-intent audience.
- Newsletter coverage. A feature in the WP Mayor newsletter, straight to subscribers.
- A new-features video. A short video walking through what is new and why it matters.
- A sponsored placement. Targeted visibility across WP Mayor for a defined campaign.
- Growth consulting. Work with our team directly on positioning, distribution and conversion.