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txt.me – Omnichannel Live Chat, Chat Triggers, Incoming and Outgoing Email

by txt.me · Chat & Support

Combine your channels of communication into one with our Omnichannel Live Chat app. From email to live chat to Messenger, from desktop to mobile to ta …

⚠ Stale⚠ Likely abandoned⚠ Few reviews
How scoring works →
44 Health · D
Maintenance 3/100
Rating quality 71/100
Support 70/100

44 health vs 63 average across 672 Chat & Support plugins

Removal-risk signals

53/100

Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.

  • Long abandoned. No update in 4+ years — the top precursor to removal once a vulnerability is found.
  • Falling behind WordPress. Tested up to WordPress 6.0.14.

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

48 / 100

Under-optimized

Biggest win: Update recency

Update recency 7/100
WP compatibility 41/100
Rating quality 55/100
Listing tuning 100/100

To rank higher: Last updated 1539 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.

Get the full rank-higher report →

Daily downloads

Since 2022-10-05 · 1,426 days · wp.org + Plugin Pulse archive

+9% vs prior 30d
1Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

60

now · peak 176

6030d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

txt.me · #26177 you Tidio · #574 HelpCrunch · #4256 Free Live Chat Suppo · #8615

Rating trend

Star average over time · dips mark rough releases

3.8Stars · Aug 26

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

3Kper 1k installs · Aug 26

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v1.0 100%

Estimated active installs

The public count shows “20+”. Our estimate pins where the real number sits.

tracked estimate
20–30 ≈28

Refined from the date this plugin crossed into its current band.

Install history · since 2022-01-29 · 1,381 observations

20Installs · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

Details

Version
1.0.5
Last updated
4.2y ago
Added
2021-03-12 · 5 yrs old
Requires WP
4.6
Tested up to
6.0.14
Requires PHP

Recent reviews

All reviews on wp.org ↗
  1. heybuba
    4.3y ago

    Easy to install and use. Do the job.

    Read on wp.org ↗
  2. mrpankeke
    4.3y ago

    Installed it few days ago, it’s quite good so far, will stay on a free version for a bit and then we’ll see. Design is nice, also quite speedy. Oh, also I’d like to try that “Human chat bot” feature when it’ll become available

    Read on wp.org ↗
  3. Yormann
    4.5y ago

    Looks good at the beginning, but installation process is not user friendly. After creating an account I was stuck with WP intergation, since the WP plugin doesn’t do anything other than linking you to their website. Pasting the code to the website header raised some flags. At that point, I took a deep breath of disapointment and uninstalled it.

    Read on wp.org ↗
  4. hajnalmadar
    5.1y ago

    There is nothing I dislike more than a company that is not transparent about its prices. There is nothing wrong with charging your customers, but you need to be honest about it. You clearly stated that your plugin is 100% free and that we can have unlimited operators. It’s a flat-out lie. The free version can have only 1 operator and there is no e-mail option. Only if I pay €300 a year can I have more than 1 operator and get the chat sent to the customers via e-mail.

    Read on wp.org ↗
  5. popkill
    5.2y ago

    I highly recommend installing this live chat! The free version is great but the paid version offers even more for the success of your online business. txt.me is easy to install on any website. You can create multiple widgets under one login This topic was modified 5 years ago by popkill. This topic was modified 5 years ago by popkill. This topic was modified 5 years ago by popkill.

    Read on wp.org ↗

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 7.4.8 · WP 6.0

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Languages

via translate.wordpress.org

Translated into 1 language, 1 at 90% or more

Russian 100%

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2025-10-31 30+ → 20+ down after 116 days in tier
  2. 2025-07-07 20+ → 30+ up after 7 days in tier
  3. 2025-06-30 30+ → 20+ down after 11 days in tier
  4. 2025-06-19 20+ → 30+ up after 3 days in tier
  5. 2025-06-16 30+ → 20+ down after 196 days in tier
  6. 2024-12-02 40+ → 30+ down after 2 days in tier
  7. 2024-11-30 30+ → 40+ up after 10 days in tier
  8. 2024-11-20 40+ → 30+ down after 123 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

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Preview card ↗

txt.me – Omnichannel Live Chat, Chat Triggers, Incoming and Outgoing Email: 20+ active installs, 3.8★ (5 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/txt-me