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Admin Zendesk Help Widget vs Zendesk Support for WordPress

Head-to-head on the signals that matter, from the public WordPress.org data.

Active-install trajectory

Zendesk Support for WordPress moved down one install band, 2K+ to 1K+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric Admin Zendesk Help Widget Zendesk Support for WordPress
Active installs Modeled from the public "N+" band and recent downloads. 10–20 1K–2K ✓
Install trend Change in active installs across the charted window. 0% ✓ -50%
Overall health — D · 40 ✓
Maintenance How recently the plugin was updated. 3/100 7/100 ✓
Rating quality Volume-adjusted review quality. — 55/100 ✓
Support Share of forum threads marked resolved. — 70/100 ✓
Rating (weighted for review count) — 3.2★ ✓
Reviews 0 7 ✓
Ranking optimization How well the listing is tuned to rank on wp.org. 28/100 51/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status. High Elevated ✓
Last updated 11.5y ago 3.2y ago ✓
Downloads · 30d 36 799 ✓
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower. 0.4% 0.7% ✓
Category Uncategorized Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Admin Zendesk Help WidgetZendesk Support for WordPress

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.