Awesome Support vs Chimney Rock Support Tickets

Head-to-head on the signals that matter, from the public WordPress.org data.

Awesome Support

by awesomesupport

Health B79

Chimney Rock Support Tickets

by Steve

Health D45

Active-install trajectory

Not enough install history yet to chart a trajectory for both plugins. It builds as we snapshot daily.

Metric	Awesome Support	Chimney Rock Support Tickets
Active installs Modeled from the public "N+" band and recent downloads.	6K–7K ✓	0–0
Install trend Change in active installs across the charted window.	-14% ✓	—
Overall health	B · 79 ✓	D · 45
Maintenance How recently the plugin was updated.	99/100 ✓	12/100
Rating quality Volume-adjusted review quality.	63/100	65/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.53★	3.60★ ✓
Reviews	194 ✓	0
Ranking optimization How well the listing is tuned to rank on wp.org.	94/100 ✓	57/100
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low ✓	Elevated
Last updated	3mo ago ✓	2.8y ago
Downloads · 30d	1.7K ✓	56
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Awesome Support Chimney Rock Support Tickets

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.