Social Chat Widget (⚡ by Callbell) vs Cresta Help Chat

Head-to-head on the signals that matter, from the public WordPress.org data.

Social Chat Widget (⚡ by Callbell)

by callbell

Health D44

Cresta Help Chat

by CrestaProject

Health B79

Active-install trajectory

Social Chat Widget (⚡ by Callbell) Cresta Help Chat

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	Social Chat Widget (⚡ by Callbell)	Cresta Help Chat
Active installs Modeled from the public "N+" band and recent downloads.	600–700	10K–20K ✓
Install trend Change in active installs across the charted window.	-14%	0% ✓
Overall health	D · 44	B · 79 ✓
Maintenance How recently the plugin was updated.	5/100	77/100 ✓
Rating quality Volume-adjusted review quality.	71/100	89/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.85★	4.51★ ✓
Reviews	3	15 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	50/100	89/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Elevated	Low ✓
Last updated	3.6y ago	9mo ago ✓
Downloads · 30d	97	948 ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Social Chat Widget (⚡ by Callbell) Cresta Help Chat

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.