Customize Tawk.to Widget vs Tidio

Head-to-head on the signals that matter, from the public WordPress.org data.

Health C58

Health A90

Active-install trajectory

Tidio moved down one install band, 80K+ to 70K+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric	Customize Tawk.to Widget	Tidio
Active installs Modeled from the public "N+" band and recent downloads.	400–500	70K–80K ✓
Install trend Change in active installs across the charted window.	0% ✓	-13%
Overall health	C · 58	A · 90 ✓
Maintenance How recently the plugin was updated.	40/100	100/100 ✓
Rating quality Volume-adjusted review quality.	69/100	94/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (weighted for review count)	3.8★	4.7★ ✓
Reviews	2	395 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	66/100	99/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	1.5y ago	2mo ago ✓
Downloads · 30d	209	12.5K ✓
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	2.9% ✓	2.0%
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Customize Tawk.to WidgetTidio

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.