Tidio – Live Chat & AI Chatbots

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.

wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.

266 searches this plugin appeared in over the last 90 days, 20 listed. 177 left out as unrelated or noise (years, numbers, stray words).

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 38% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Crossed into this band 3 months ago and a band this size takes about a year or more to cross, so the real count is still just under 80K.

1. ★★★★★ firebride

   7mo ago

   So far it works 100% without issues. In my case it works great with Avada theme WP.

   Read on wp.org ↗
2. ★★★★★ Ben

   8mo ago

   The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfectly right away. This kind of cooperation makes working with third-party developers a real pleasure. Highly recommended!

   Read on wp.org ↗
3. ★★★★★ royaltyhealth

   11mo ago

   It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPanel. Looks like we will have to use a different live chat plug-in. Oh well! This topic was modified 7 months, 3 weeks ago by royaltyhealth.

   Read on wp.org ↗
4. ★★★★★ spytzo

   1.5y ago

   I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was fast and effective, helped me resolve a billing issue at no time. Definitely coming back in the future.

   Read on wp.org ↗
5. ★★★★★ alexprg

   1.6y ago

   I’ve been using for more than 2 years and have acquired many sales as a result. Works as described and I use it to see progress of orders and visitors as well. Highly recommended.

   Read on wp.org ↗
6. ★★★★★ KVNHNF

   1.6y ago

   We have been with TIDIO for over 8 years. Price was the same every year (150$). Not cheap yet cheaper than what was available back then. (You didn’t yet have free chat solutions such as tawk.io)Today I was told that my card declined a $500 charge from Tidio…and I am very glad it did!A Quick Look at previous invoice, prices went like this:2021: 150$/year2022: 190$/year2023: 250$/year2024: 500$/year0 notifications, I have never even been told about this. I just realized how they were milking me.We are just using the chat system. No other features such as AI (which is of course priced extra) or ticketing or anything…just a damn chat system…and we have less customers than we used to, it is not even like we got bigger or anything…This can legit be called a scam. Thank you Tidio for making me realize that there were cheaper (free) alternatives available in 2025.Not sure where this strategy of yours is going, but you sure lost a long term customer! And many more to come.I will make sure to expose your shady business practices whenever I get a chance. This is not only not acceptable, but should actually be called out.Keep it up guys! Smartest strategy ever. This is the funniest thing I’ve seen this month so far for sure!

   Read on wp.org ↗
7. ★★★★★ psanders

   1.7y ago

   I’ve been testing out a few chat apps and decided on Tidio.

   Read on wp.org ↗
8. ★★★★★ Ali Sher

   1.7y ago

   I really love the feature of Tidio notifying me whenever there’s a visitor on my website

   Read on wp.org ↗

Recent releases and news for this plugin

1. — Version 8.0.0 Add plugin compatibility with WordPress 7.0 Breaking Change: minimal supported php version is 7.4 8.0.0
2. — Version 7.0.0 Breaking Change: Async widget loading priority changed from PHP_INT_MAX to 1000 for compatibility with consent management and caching plugins. Use the tidio_widget_footer_priority filter to customize. 7.0.0
3. — Version 6.1.0 Require read_write scope for WooCommerce integration 6.1.0
4. — Version 6.0.31 Tested up to WordPress 6.9 6.0.31
5. — Version 6.0.30 Update plugin icon 6.0.30
6. — Version 6.0.29 Rewrite description 6.0.29

All 2 disclosed vulnerabilities are patched in the current version (8.0.1). Sites still on an older version should update.

1. Patched Medium · 5.3 Tidio – Live Chat, Chatbots & Email Integration <= 5.2.0 - Sensitive Information Disclosure ↗
   2022-09-20 Exposure of Sensitive Information to an Unauthorized Actor Affects <= 5.2.0 Patched in 5.3.0
2. Patched High · 8.8 Tidio Live Chat < 4.2.1 - Cross-Site Request Forgery to Stored Cross-Site Scripting ↗
   2019-11-05 Cross-Site Request Forgery Affects < 4.2.1 Patched in 4.2.1

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Translated into 20 languages, 11 at 90% or more

Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-08-04 80K+ → 70K+ down after 200 days in tier
2. 2026-01-16 90K+ → 80K+ down after 193 days in tier
3. 2025-07-07 100K+ → 90K+ down after 1528 days in tier
4. 2021-05-01 90K+ → 100K+ up after 103 days in tier
5. 2021-01-18 80K+ → 90K+ up after 118 days in tier
6. 2020-09-22 70K+ → 80K+ up after 97 days in tier
7. 2020-06-17 60K+ → 70K+ up after 174 days in tier
8. 2019-12-26 50K+ → 60K+ up after 223 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Embed this report card

Drop a live Pulse card for Tidio – Live Chat & AI Chatbots into a readme, a review or a deck. It updates itself.

Tidio – Live Chat & AI Chatbots: 70K+ active installs, 4.8★ (395 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/tidio-live-chat