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Demfilz Support Tickets vs Zendesk Support for WordPress

Head-to-head on the signals that matter, from the public WordPress.org data.

Active-install trajectory

Not enough install history yet to chart a trajectory for both plugins. It builds as we snapshot daily.

Metric	Demfilz Support Tickets	Zendesk Support for WordPress
Active installs Modeled from the public "N+" band and recent downloads.	0–0	1K–2K ✓
Install trend Change in active installs across the charted window.	—	-50% ✓
Overall health	B · 80 ✓	D · 40
Maintenance How recently the plugin was updated.	100/100 ✓	8/100
Rating quality Volume-adjusted review quality.	65/100 ✓	55/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.60★ ✓	3.20★
Reviews	0	7 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	88/100 ✓	56/100
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low ✓	Elevated
Last updated	5d ago ✓	3.0y ago
Downloads · 30d	153	459 ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Demfilz Support Tickets Zendesk Support for WordPress

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.