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Finally Free Support vs Zendesk Support for WordPress

Head-to-head on the signals that matter, from the public WordPress.org data.

Active-install trajectory

Not enough install history yet to chart a trajectory for both plugins. It builds as we snapshot daily.

Metric	Finally Free Support	Zendesk Support for WordPress
Active installs Modeled from the public "N+" band and recent downloads.	0–0	2K–3K ✓
Install trend Change in active installs across the charted window.	—	-50% ✓
Overall health	D · 41 ✓	D · 40
Maintenance How recently the plugin was updated.	3/100	8/100 ✓
Rating quality Volume-adjusted review quality.	65/100 ✓	55/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.60★ ✓	3.20★
Reviews	0	7 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	34/100	56/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	High	Elevated ✓
Last updated	7.8y ago	3.0y ago ✓
Downloads · 30d	22	417 ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Finally Free Support Zendesk Support for WordPress

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.