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Firmao LiveChat vs Tidio

Head-to-head on the signals that matter, from the public WordPress.org data.

Tidio is the only plugin here with enough reviews to score.

Health A90

Active-install trajectory

Firmao LiveChat moved down one install band, 20+ to 10+; Tidio moved down one install band, 80K+ to 70K+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric Firmao LiveChat Tidio
Active installs Modeled from the public "N+" band and recent downloads. 10–20 70K–80K ✓
Active installs, change over ~6 months Compares the public install bands. One band step shows as the band change, not a percentage. -50% 80K+ → 70K+ ✓
Overall health — A · 90 ✓
Maintenance How recently the plugin was updated. 100/100 100/100
Rating quality Volume-adjusted review quality. — 94/100 ✓
Support Share of forum threads marked resolved. — 70/100 ✓
Rating (weighted for review count) — 4.7★ ✓
Reviews 0 395 ✓
Ranking optimization How well the listing is tuned to rank on wp.org. 88/100 99/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status. Low Low
Last updated 2mo ago 2mo ago ✓
Downloads, last 30d 63 12.5K ✓
Download momentum, last 30d vs prior 30d Dips that follow a release spike are normal: wp.org counts every update as a download, so the weeks after a release run lower. -7% -39%
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower. 0.3% 2.0% ✓
Category Chat & Support Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Firmao LiveChatTidio

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.