Fluent Support vs JS Help Desk

Head-to-head on the signals that matter, from the public WordPress.org data.

Health A88

Health B81

Active-install trajectory

JS Help Desk moved down one install band, 8K+ to 7K+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric	Fluent Support	JS Help Desk
Active installs Modeled from the public "N+" band and recent downloads.	10K–20K ✓	7K–8K
Install trend Change in active installs across the charted window.	0% ✓	-13%
Overall health	A · 88 ✓	B · 81
Maintenance How recently the plugin was updated.	100/100	100/100
Rating quality Volume-adjusted review quality.	88/100 ✓	68/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (weighted for review count)	4.5★ ✓	3.7★
Reviews	69	74 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	98/100 ✓	95/100
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	2d ago	today ✓
Downloads · 30d	20.3K	35.3K ✓
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	2.9% ✓	0.9%
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Fluent SupportJS Help Desk

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.