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Live Chat by Formilla vs Tidio

Head-to-head on the signals that matter, from the public WordPress.org data.

Live Chat by Formilla and Tidio are close on health (A · 90 vs A · 90), with nothing separating them on the sub-scores.

Active-install trajectory

Live Chat by Formilla moved down one install band, 3K+ to 2K+; Tidio moved down one install band, 80K+ to 70K+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric	Live Chat by Formilla	Tidio
Active installs Modeled from the public "N+" band and recent downloads.	2K–3K	70K–80K ✓
Active installs, change over ~6 months Compares the public install bands. One band step shows as the band change, not a percentage.	3K+ → 2K+	80K+ → 70K+ ✓
Overall health	A · 90	A · 90
Maintenance How recently the plugin was updated.	100/100	100/100
Rating quality Volume-adjusted review quality.	93/100	94/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (weighted for review count)	4.7★	4.7★ ✓
Reviews	116	395 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	98/100	99/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	3mo ago	2mo ago ✓
Downloads, last 30d	776	12.4K ✓
Download momentum, last 30d vs prior 30d Dips that follow a release spike are normal: wp.org counts every update as a download, so the weeks after a release run lower.	-8%	-35%
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	1.0%	2.0% ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Live Chat by FormillaTidio

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.