Free Customer Service Tools by OpenWidget vs Contact Form 7

Head-to-head on the signals that matter, from the public WordPress.org data.

Free Customer Service Tools by OpenWidget

by OpenWidget

Health C57

Contact Form 7

by Rock Lobster Inc.

Health B80

Active-install trajectory

Free Customer Service Tools by OpenWidget Contact Form 7

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	Free Customer Service Tools by OpenWidget	Contact Form 7
Active installs Modeled from the public "N+" band and recent downloads.	400–500	10M–20M ✓
Install trend Change in active installs across the charted window.	-20%	0% ✓
Overall health	C · 57	B · 80 ✓
Maintenance How recently the plugin was updated.	27/100	100/100 ✓
Rating quality Volume-adjusted review quality.	81/100 ✓	75/100
Support Share of forum threads marked resolved.	70/100 ✓	54/100
Rating (adjusted)	4.22★ ✓	4.02★
Reviews	5	2,178 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	69/100	81/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	1.9y ago	12d ago ✓
Downloads · 30d	119	4.2M ✓
Category	Forms	Forms

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Free Customer Service Tools by OpenWidget Contact Form 7

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.