Freshchat vs Joinchat

Head-to-head on the signals that matter, from the public WordPress.org data.

Freshchat

by freshchat

Health D40

Joinchat

by Creame

Health A90

Active-install trajectory

Freshchat Joinchat

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	Freshchat	Joinchat
Active installs Modeled from the public "N+" band and recent downloads.	1K–2K	700K–800K ✓
Install trend Change in active installs across the charted window.	0%	0%
Overall health	D · 40	A · 90 ✓
Maintenance How recently the plugin was updated.	3/100	100/100 ✓
Rating quality Volume-adjusted review quality.	61/100	93/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.47★	4.67★ ✓
Reviews	9	189 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	44/100	98/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Elevated	Low ✓
Last updated	4.7y ago	9d ago ✓
Downloads · 30d	187	293.8K ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Freshchat Joinchat

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.