HappyFox Helpdesk vs Zendesk Support for WordPress

Head-to-head on the signals that matter, from the public WordPress.org data.

HappyFox Helpdesk

by Balu Vaithinathan

Health D41

Zendesk Support for WordPress

by zendesk_official

Health D40

Active-install trajectory

HappyFox Helpdesk Zendesk Support for WordPress

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	HappyFox Helpdesk	Zendesk Support for WordPress
Active installs Modeled from the public "N+" band and recent downloads.	10–20	2K–3K ✓
Install trend Change in active installs across the charted window.	0% ✓	-50%
Overall health	D · 41 ✓	D · 40
Maintenance How recently the plugin was updated.	3/100	8/100 ✓
Rating quality Volume-adjusted review quality.	65/100 ✓	55/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.60★ ✓	3.20★
Reviews	0	7 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	36/100	56/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	High	Elevated ✓
Last updated	11.1y ago	3.0y ago ✓
Downloads · 30d	160	417 ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

HappyFox Helpdesk Zendesk Support for WordPress

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.