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Inbox vs HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
Head-to-head on the signals that matter, from the public WordPress.org data.
Inbox
Fahad Mahmood
C56
HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
HelpCrunch
A86
Download trajectory
Inbox HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
7-day average downloads, each indexed to 100 at the start of the window. A line above 100 is growing, below 100 is shrinking.
| Metric | Inbox | HelpCrunch – Live Chat… |
|---|---|---|
| Health score | 56 (C) | 86 (A) ● |
| Est. active installs | 10–20 | 2K–3K ● |
| Total downloads | 4.9K | 21.9K ● |
| Downloads · 30d | 41 | 247 ● |
| Momentum | 0% ● | -49% |
| Rating (adjusted) | 3.85★ | 4.27★ ● |
| Reviews | 3 | 6 ● |
| Last updated | 1.7y ago | 2mo ago ● |
| Support resolved | — ● | — |
| Requires PHP | 7.0 | — |
● marks the leader on each row.