All types of messages among users and admin including support departments are possible with this plugin.
54 health vs 75 average across 1,574 AI plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Biggest win: Update recency
To rank higher: Last updated 665 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-08 · 1,424 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
38
now · peak 105
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
1.8y ago
latest release · v1.2.2
23
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “10+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history · since 2022-10-07 · 1,378 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ Terry Arthur4.6y ago
I was excited when I found this plugin. I hate leaving WordPress to check or send email for the site I am on. This plugin looked like an excellent solution. This is a good start and does function somewhat but it does not work well enough to be sold on Envato or given away on WP.org in my opinion. You can only add 7 total email addresses with the paid version which is not mentioned anywhere in the documentation of which there is effectively none. I was never able to get the cron job working despite a considerable knowledge of working with cron jobs. I’m not sure that feature actually functions. I emailed support and despite paying for support never heard back from them. It has been 5 days since I emailed them so they had plenty of time to reply. Emails are displayed with extraneous code showing and subject lines have the same issue. You cannot delete an email while viewing it. There is no way to archive an email and remove it from the inbox. So inbox zero is not possible and your inbox stays full and confusing. Attachments are also confusing and poorly designed much like the rest of the plugin. I wouldn’t buy this plugin, the free version does everything the paid version does. All you get for the $20 is 6 extra email accounts and no support. Finally, to the WordPress Plugin Repository folks. Why are you letting plugin authors make reviews of their own plugins? This is misleading and wrong. Stop it. This topic was modified 4 years, 6 months ago by Terry Arthur.
Read on wp.org ↗ - ★★★★★ roghithsam6.1y ago
I find a plugin like this in a long time. Thanks for the very nice plugin!
Read on wp.org ↗ - ★★★★★ Fahad Mahmood7.6y ago
I am happy to release this masterpiece for you all. It took months to complete but finally it’s here to fill the gap. We were missing such plugin from years. Other plugins are there but there was nothing for internal communication and to handle support/help desk at the same time. I hope, it will get a really nice shape with suggestions of you all. Happy Winters / 2019 Fahad Mahmood
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 6.6.2
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service 2K+ installs · 4.3★ · 3 shared tags A
-
ProProfs Chat- Live Chat & Chatbot Plugin 100+ installs · 4.3★ · 3 shared tags C -
Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 2 shared tags A -
Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button 50K+ installs · 4.6★ · 2 shared tags A -
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A -
Crisp – Live Chat and Chatbot 20K+ installs · 4.5★ · 2 shared tags C
Embed this report card
Drop a live Pulse card for Inbox into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/inbox" width="480" height="300" style="border:0" loading="lazy" title="Inbox — Plugin Pulse"></iframe> Inbox: 10+ active installs, 3.7★ (3 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/inbox