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Papaya Assist – AI Chatbot for WordPress (RAG Knowledge Base Support) vs Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

Head-to-head on the signals that matter, from the public WordPress.org data.

Download trajectory

Papaya Assist – AI Chatbot for WordPress (RAG Knowledge Base Support) Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

7-day average downloads, each indexed to 100 at the start of the window. A line above 100 is growing, below 100 is shrinking.

Metric Papaya Assist – AI Cha… Support Genix – Helpde…
Health score 80 (B) 86 (A)
Est. active installs 0–0 2K–3K
Total downloads 532 63.9K
Downloads · 30d 219 4.6K
Momentum -23% +13%
Rating (adjusted) 3.60★ 4.17★
Reviews 0 10
Last updated 2mo ago 2d ago
Support resolved 100%
Requires PHP 7.4 7.4

marks the leader on each row.