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Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

by DevItems · AI

AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.

How scoring works →
86 Health · A
Maintenance 100
Rating quality 80
Support 70

Daily downloads

Since 2022-10-05 · 1,379 days · wp.org + Plugin Pulse archive

+11%
Oct 22
Jul 26

30-day downloads

Trailing 30-day total · the growth curve wp.org stopped showing

Directory rank

Popularity rank over time · lower is better

Rating trend

Star average over time · dips mark rough releases

Downloads per 1k installs · 30d

Engagement proxy · release spikes are signal, a long slide is an aging base

Estimated active installs

wp.org reports only “2K+”. The real number sits in this band.

tracked estimate
2K–3K ≈2.7K

Refined from the date this plugin crossed into its current band.

At the current install trend, crossing 3K+ in roughly 102 days.

Install trend · reconstructed from 1377 daily snapshots

Details

Version
1.4.48
Last updated
2d ago
Added
2022-06-29
Requires WP
6.0
Tested up to
7.0.1
Requires PHP
7.4

Growth timeline

Install-band crossings we have observed, and how long each band took to outgrow

  1. 2026-05-19 1K+ → 2K+ up after 67 days in band
  2. 2026-03-13 900+ → 1K+ up after 4 days in band
  3. 2026-03-09 800+ → 900+ up after 6 days in band
  4. 2026-03-03 700+ → 800+ up after 3 days in band
  5. 2026-02-28 600+ → 700+ up after 60 days in band
  6. 2025-12-30 500+ → 600+ up after 2 days in band
  7. 2025-12-28 600+ → 500+ down after 15 days in band
  8. 2025-12-13 500+ → 600+ up after 1 days in band

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<iframe src="https://plugins.wpmayor.com/embed/support-genix-lite" width="480" height="300" style="border:0" loading="lazy" title="Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System — Plugin Pulse"></iframe>
Preview card ↗

Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System: 2K+ active installs, 4.5★ (10 reviews). Plugin Pulse (WP Mayor), as of 2026-07-15. https://plugins.wpmayor.com/plugin/support-genix-lite