Premium Chat vs HelpCrunch

Head-to-head on the signals that matter, from the public WordPress.org data.

Premium Chat

by premiumchat

Health D43

HelpCrunch

by HelpCrunch

Health A86

Active-install trajectory

Premium Chat HelpCrunch

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	Premium Chat	HelpCrunch
Active installs Modeled from the public "N+" band and recent downloads.	50–60	2K–3K ✓
Install trend Change in active installs across the charted window.	-29%	0% ✓
Overall health	D · 43	A · 86 ✓
Maintenance How recently the plugin was updated.	5/100	100/100 ✓
Rating quality Volume-adjusted review quality.	68/100	82/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.74★	4.27★ ✓
Reviews	4	6 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	48/100	90/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Elevated	Low ✓
Last updated	3.6y ago	10d ago ✓
Downloads · 30d	82	583 ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Premium Chat HelpCrunch

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.