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Premium Chat vs HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
Head-to-head on the signals that matter, from the public WordPress.org data.
Premium Chat
premiumchat
D44
HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
HelpCrunch
A86
Download trajectory
Premium Chat HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
7-day average downloads, each indexed to 100 at the start of the window. A line above 100 is growing, below 100 is shrinking.
| Metric | Premium Chat | HelpCrunch – Live Chat… |
|---|---|---|
| Health score | 44 (D) | 86 (A) ● |
| Est. active installs | 50–60 | 2K–3K ● |
| Total downloads | 26.6K ● | 21.9K |
| Downloads · 30d | 60 | 247 ● |
| Momentum | -51% | -49% ● |
| Rating (adjusted) | 3.74★ | 4.27★ ● |
| Reviews | 4 | 6 ● |
| Last updated | 3.5y ago | 2mo ago ● |
| Support resolved | — ● | — |
| Requires PHP | 5.6 | — |
● marks the leader on each row.