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ProProfs Chat- Live Chat & Chatbot Plugin vs HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
Head-to-head on the signals that matter, from the public WordPress.org data.
ProProfs Chat- Live Chat & Chatbot Plugin
ProProfs
C62
HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
HelpCrunch
A86
Download trajectory
ProProfs Chat- Live Chat & Chatbot Plugin HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
7-day average downloads, each indexed to 100 at the start of the window. A line above 100 is growing, below 100 is shrinking.
| Metric | ProProfs Chat- Live Ch… | HelpCrunch – Live Chat… |
|---|---|---|
| Health score | 62 (C) | 86 (A) ● |
| Est. active installs | 100–200 | 2K–3K ● |
| Total downloads | 4.1K | 21.9K ● |
| Downloads · 30d | 77 | 245 ● |
| Momentum | -41% ● | -50% |
| Rating (adjusted) | 4.34★ ● | 4.27★ |
| Reviews | 8 ● | 6 |
| Last updated | 1.6y ago | 2mo ago ● |
| Support resolved | — ● | — |
| Requires PHP | 5.6 | — |
● marks the leader on each row.