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Smart Support – Self-Hosted customer support helpdesk & Ticket system vs Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin
Head-to-head on the signals that matter, from the public WordPress.org data.
Smart Support – Self-Hosted customer support helpdesk & Ticket system
Smart Support
B84
Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin
Majestic Support
A87
Download trajectory
Smart Support – Self-Hosted customer support helpdesk & Ticket system Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin
7-day average downloads, each indexed to 100 at the start of the window. A line above 100 is growing, below 100 is shrinking.
| Metric | Smart Support – Self-H… | Majestic Support – The… |
|---|---|---|
| Health score | 84 (B) | 87 (A) ● |
| Est. active installs | 0–0 | 3K–4K ● |
| Total downloads | 1.0K | 129.0K ● |
| Downloads · 30d | 55 | 9.5K ● |
| Momentum | -57% | -32% ● |
| Rating (adjusted) | 4.06★ | 4.34★ ● |
| Reviews | 2 | 8 ● |
| Last updated | 2mo ago | 10d ago ● |
| Support resolved | 100% ● | — |
| Requires PHP | 7.4 | 7.4 |
● marks the leader on each row.