Free customer chat solution vs ChatSupport

Head-to-head on the signals that matter, from the public WordPress.org data.

Free customer chat solution

by wpsonetel

Health C58

ChatSupport

by chatsuppport

Health D44

Active-install trajectory

Free customer chat solution ChatSupport

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	Free customer chat solution	ChatSupport
Active installs Modeled from the public "N+" band and recent downloads.	400–500 ✓	50–60
Install trend Change in active installs across the charted window.	-33%	-29% ✓
Overall health	C · 58 ✓	D · 44
Maintenance How recently the plugin was updated.	38/100 ✓	9/100
Rating quality Volume-adjusted review quality.	71/100 ✓	65/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.88★ ✓	3.60★
Reviews	6 ✓	0
Ranking optimization How well the listing is tuned to rank on wp.org.	57/100 ✓	54/100
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low ✓	Elevated
Last updated	1.6y ago ✓	3.0y ago
Downloads · 30d	128 ✓	60
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Free customer chat solution ChatSupport

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.