Free customer chat solution

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

1. ★★★★★ nwabudechibueze6

   4.4y ago

   Free local number

   Read on wp.org ↗
2. ★★★★★ olami20

   4.5y ago

   m*M(ij#4eR@NlOQp

   Read on wp.org ↗
3. ★★★★★ Vivian E

   5.5y ago

   I have seen various reviews on here about Sonetel’s service and thought I should give everyone my honest review based on my experience using sonetel. If you are in a hurry just know this; they are the best and most underrated Communications service! I say underrated because they are still many entrepreneurs yet to discover this communications gold! Sonetel is actually a one stop customer service management solutions for any serious entrepreneur! The support they provide to users is exceptional! Sonetal have features such as a light weight web chat widget (plugin and App)which helps in email capturing of your website visitors plus a robot that initiates a conversation with your visitors, your customer service team can easily integrate your brands social media platforms and answer customer queries from the Sonetel App! You can have free international calls and have free conference call with you brand’s team across sonetel, free IVR services and your brand can easily scale its services with Sonetel’s international call handling,it’s quite a lot that Sonetel offer and mostly for free, so if you are serious about customer service for you company, try Sonetel!!

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4. ★★★★★ rossplank

   5.7y ago

   The app installed fine, activated fine. Then on prompt to connect, it didn’t and got failure to connect.

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5. ★★★★★ mounyo111

   6.0y ago

   This is an awesome plugin to use on any site by WP

   Read on wp.org ↗
6. ★★★★★ smoothdev

   6.4y ago

   They ask for Personal government issued ID for their phone number and chat. We deleted after we were asked to verify. Company seems fraudulent, no address. Says it’s a Swedish company, employees in India and got a phone verification chat from Tajikistan country code. This topic was modified 6 years, 3 months ago by smoothdev. This topic was modified 6 years, 2 months ago by Ipstenu (Mika Epstein).

   Read on wp.org ↗

Automated install-time checks, tested on PHP 7.2.16 · WP 5.3.2

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-07-22 500+ → 400+ down after 43 days in tier
2. 2026-06-09 600+ → 500+ down after 213 days in tier
3. 2025-11-08 700+ → 600+ down after 34 days in tier
4. 2025-10-05 600+ → 700+ up after 41 days in tier
5. 2025-08-25 500+ → 600+ up after 79 days in tier
6. 2025-06-07 400+ → 500+ up after 80 days in tier
7. 2025-03-19 500+ → 400+ down after 2 days in tier
8. 2025-03-17 400+ → 500+ up after 4 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• ChatSupport 50+ installs · 3.6★ · 1 shared tag D
• Jibber Chat 10+ installs · 3.6★ · 1 shared tag D
• N Nuway — installs · 3.6★ · 1 shared tag D
• BigRadar – Free Chatbot, Live Chat, Email Marketing — installs · 4.0★ · 1 shared tag D

Embed this report card

Drop a live Pulse card for Free customer chat solution into a readme, a review or a deck. It updates itself.

Free customer chat solution: 400+ active installs, 3.8★ (6 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/sonetel-website-chat