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Supportivo Ticketing & Helpdesk Portal vs SupportCandy
Head-to-head on the signals that matter, from the public WordPress.org data.
Active-install trajectory
Not enough install history yet to chart a trajectory for both plugins. It builds as we snapshot daily.
| Metric | Supportivo Ticketing & Helpdesk Portal | SupportCandy |
|---|---|---|
| Active installs Modeled from the public "N+" band and recent downloads. | 0–0 | 10K–20K ✓ |
| Install trend Change in active installs across the charted window. | — | 0% ✓ |
| Overall health | B · 83 | A · 91 ✓ |
| Maintenance How recently the plugin was updated. | 100/100 | 100/100 |
| Rating quality Volume-adjusted review quality. | 74/100 | 96/100 ✓ |
| Support Share of forum threads marked resolved. | 70/100 | 70/100 |
| Rating (adjusted) | 3.98★ | 4.82★ ✓ |
| Reviews | 1 | 289 ✓ |
| Ranking optimization How well the listing is tuned to rank on wp.org. | 88/100 | 99/100 ✓ |
| Removal risk Maintenance signals that precede a wp.org closure. Not an official status. | Low | Low |
| Last updated | 2d ago ✓ | 15d ago |
| Downloads · 30d | 212 | 10.0K ✓ |
| Category | Chat & Support | Chat & Support |
✓ marks the stronger plugin on each row. Rows where they're level show no marker.
Release activity
Supportivo Ticketing & Helpdesk Portal SupportCandy
7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.