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SupportZiip vs Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
Head-to-head on the signals that matter, from the public WordPress.org data.
SupportZiip
delenyc
B80
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
DevItems
A86
Download trajectory
SupportZiip Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
7-day average downloads, each indexed to 100 at the start of the window. A line above 100 is growing, below 100 is shrinking.
| Metric | SupportZiip | Support Genix – Helpde… |
|---|---|---|
| Health score | 80 (B) | 86 (A) ● |
| Est. active installs | 0–0 | 2K–3K ● |
| Total downloads | 107 | 63.9K ● |
| Downloads · 30d | 34 | 4.5K ● |
| Momentum | — | +13% ● |
| Rating (adjusted) | 3.60★ | 4.17★ ● |
| Reviews | 0 | 10 ● |
| Last updated | 1mo ago | yesterday ● |
| Support resolved | — | 100% ● |
| Requires PHP | 7.4 | 7.4 |
● marks the leader on each row.