TicketPress vs WP Advanced Ticket System, Elite Support Helpdesk

Head-to-head on the signals that matter, from the public WordPress.org data.

TicketPress

by Abiral Neupane

Health D46

WP Advanced Ticket System, Elite Support Helpdesk

by firebird75

Health B71

Active-install trajectory

TicketPress WP Advanced Ticket System, Elite Support Helpdesk

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	TicketPress	WP Advanced Ticket System, Elite Support Helpdesk
Active installs Modeled from the public "N+" band and recent downloads.	10–20	100–200 ✓
Install trend Change in active installs across the charted window.	0% ✓	-50%
Overall health	D · 46	B · 71 ✓
Maintenance How recently the plugin was updated.	3/100	68/100 ✓
Rating quality Volume-adjusted review quality.	78/100 ✓	75/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	4.12★ ✓	4.01★
Reviews	3	58 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	37/100	88/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	High	Low ✓
Last updated	10.7y ago	11mo ago ✓
Downloads · 30d	36	118 ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

TicketPress WP Advanced Ticket System, Elite Support Helpdesk

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.