WP Advanced Ticket System, Elite Support Helpdesk
by firebird75 · Chat & Support
WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WP Advanced Ticket System.
73 health vs 65 average across 288 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Well tuned across the board
Daily downloads
Since 2022-10-05 · 1,381 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
81
now · peak 270
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Downloads per 1k installs · 30d
Engagement proxy · release spikes are signal, a long slide is an aging base
Estimated active installs
wp.org reports only “200+”. The real number sits in this band.
Refined from the date this plugin crossed into its current band.
Install history · since 2022-10-04 · 1,382 observations
Details
Growth timeline
Install-band crossings we have observed, and how long each band took to outgrow
- 2025-09-16 300+ → 200+ down after 2 days in band
- 2025-09-14 200+ → 300+ up after 1 days in band
- 2025-09-13 300+ → 200+ down after 3 days in band
- 2025-09-10 200+ → 300+ up after 4 days in band
- 2025-09-06 300+ → 200+ down after 11 days in band
- 2025-08-26 200+ → 300+ up after 1 days in band
- 2025-08-25 300+ → 200+ down after 12 days in band
- 2025-08-13 200+ → 300+ up after 8 days in band
Competes with
The plugins that solve the same job, ranked by shared tags then reach — closest match first
-
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 10K+ installs · 4.8★ · 3 shared tags A
-
Awesome Support – WordPress HelpDesk & Support Plugin 6K+ installs · 3.5★ · 3 shared tags B -
Nirweb support 800+ installs · 4.0★ · 3 shared tags D
-
HB FreshDesk 10+ installs · 3.6★ · 3 shared tags B -
Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin 3K+ installs · 4.3★ · 2 shared tags A -
Zendesk Support for WordPress 2K+ installs · 3.2★ · 2 shared tags D
Embed this report card
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<iframe src="https://plugins.wpmayor.com/embed/wats" width="480" height="300" style="border:0" loading="lazy" title="WP Advanced Ticket System, Elite Support Helpdesk — Plugin Pulse"></iframe> WP Advanced Ticket System, Elite Support Helpdesk: 200+ active installs, 4.0★ (58 reviews). Plugin Pulse (WP Mayor), as of 2026-07-17. https://plugins.wpmayor.com/plugin/wats