Tidio vs Support Board Cloud

Head-to-head on the signals that matter, from the public WordPress.org data.

Tidio

by Tytus Gołas

Health A90

Support Board Cloud

by supportboard

Health C65

Active-install trajectory

Tidio Support Board Cloud

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	Tidio	Support Board Cloud
Active installs Modeled from the public "N+" band and recent downloads.	70K–80K ✓	100–200
Install trend Change in active installs across the charted window.	-13% ✓	-50%
Overall health	A · 90 ✓	C · 65
Maintenance How recently the plugin was updated.	100/100 ✓	51/100
Rating quality Volume-adjusted review quality.	94/100 ✓	76/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	4.72★ ✓	4.06★
Reviews	396 ✓	2
Ranking optimization How well the listing is tuned to rank on wp.org.	99/100 ✓	77/100
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	2mo ago ✓	1.2y ago
Downloads · 30d	12.4K ✓	154
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Tidio Support Board Cloud

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.