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Tidio vs Support Board Cloud

Head-to-head on the signals that matter, from the public WordPress.org data.

Active-install trajectory

Tidio moved down one install band, 80K+ to 70K+; Support Board Cloud moved down one install band, 200+ to 100+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric Tidio Support Board Cloud
Active installs Modeled from the public "N+" band and recent downloads. 70K–80K ✓ 100–200
Install trend Change in active installs across the charted window. -13% ✓ -50%
Overall health A · 90 ✓ C · 61
Maintenance How recently the plugin was updated. 100/100 ✓ 43/100
Rating quality Volume-adjusted review quality. 94/100 ✓ 76/100
Support Share of forum threads marked resolved. 70/100 70/100
Rating (weighted for review count) 4.7★ ✓ 4.1★
Reviews 395 ✓ 2
Ranking optimization How well the listing is tuned to rank on wp.org. 99/100 ✓ 69/100
Removal risk Maintenance signals that precede a wp.org closure. Not an official status. Low Low
Last updated 2mo ago ✓ 1.4y ago
Downloads · 30d 12.5K ✓ 198
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower. 2.0% ✓ 1.2%
Category Chat & Support Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

TidioSupport Board Cloud

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.