Web2Chat vs Intercom

Head-to-head on the signals that matter, from the public WordPress.org data.

Web2Chat

by web2chat

Health D52

Intercom

by Intercom

Health C59

Active-install trajectory

Not enough install history yet to chart a trajectory for both plugins. It builds as we snapshot daily.

Metric	Web2Chat	Intercom
Active installs Modeled from the public "N+" band and recent downloads.	0–0	6K–7K ✓
Install trend Change in active installs across the charted window.	—	0% ✓
Overall health	D · 52	C · 59 ✓
Maintenance How recently the plugin was updated.	30/100	46/100 ✓
Rating quality Volume-adjusted review quality.	65/100	66/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.60★	3.64★ ✓
Reviews	0	11 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	63/100	76/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	1.8y ago	1.4y ago ✓
Downloads · 30d	21	1.0K ✓
Category	Chat & Support	AI

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Web2Chat Intercom

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.