Web2Chat vs Intercom

Head-to-head on the signals that matter, from the public WordPress.org data.

Health D50

Health C56

Active-install trajectory

Intercom moved down one install band, 6K+ to 5K+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric	Web2Chat	Intercom
Active installs Modeled from the public "N+" band and recent downloads.	—	5K–6K ✓
Install trend Change in active installs across the charted window.	—	-17% ✓
Overall health	—	C · 56 ✓
Maintenance How recently the plugin was updated.	25/100	39/100 ✓
Rating quality Volume-adjusted review quality.	—	66/100 ✓
Support Share of forum threads marked resolved.	—	70/100 ✓
Rating (adjusted)	—	3.64★ ✓
Reviews	0	11 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	62/100	74/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Elevated	Low ✓
Last updated	2.0y ago	1.5y ago ✓
Downloads · 30d	38	1.3K ✓
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	—	2.4% ✓
Category	Chat & Support	AI

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Web2ChatIntercom

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.