Intercom

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 67% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

1. ★★★★★ ajwurtz

   4.9y ago

   Just came here to say that this plugin definitely DOES work, not sure what all the negative reviews are about. Its literally a one-click integration.

   Read on wp.org ↗
2. ★★★★★ evkanas

   5.4y ago

   Doesn’t work

   Read on wp.org ↗
3. ★★★★★ peterarends

   7.8y ago

   Got it working in under two minutes, does what it should do.

   Read on wp.org ↗
4. ★★★★★ Cameron Roe

   8.1y ago

   This plugin is literally broken and it’s wasting my time and my client’s time. End all the plugins!

   Read on wp.org ↗
5. ★★★★★ CK MacLeod

   8.4y ago

   I’ve installed Intercom at two sites now using this plugin, and have found it to work quite smoothly, though customizing the “launcher” beyond shape and color requires working with the javascript API, which is not currently facilitated by the plugin.

   Read on wp.org ↗
6. ★★★★★ tahamirzaiee

   8.9y ago

   very nice and beautiful interface

   Read on wp.org ↗
7. ★★★★★ shreyans94

   9.0y ago

   Dont no why other gave negative but i runs smooth for me no issues. Also, the basic chat without marketing plans is free forever.

   Read on wp.org ↗
8. ★★★★★ shreyans94

   9.0y ago

   Dont no why other gave negative but i runs smooth for me no issues. Also, the basic chat without marketing plans is free forever.

   Read on wp.org ↗

Recent releases and news for this plugin

1. — Version 3.0.2 https://github.com/intercom/intercom-wordpress/pull/131 * Updated version attribute to avoid it getting sent in the user data. 3.0.2
2. — Version 3.0.1 https://github.com/intercom/intercom-wordpress/pull/130 * Added version tracking to help Intercom provide better support by identifying which plugin version is in use. https://github.com/intercom/intercom-wordpress/pull/ 3.0.1
3. — Version 3.0.0 https://github.com/intercom/intercom-wordpress/pull/127 * Replaced user_hash with intercom_user_jwt https://www.intercom.com/help/en/articles/10589769-authenticating-users-in-the-messenger-with-json-web-tokens-jwts. * Up 3.0.0

Automated install-time checks, tested on PHP 8.1.12 · WP 6.8

Translated into 1 language, 1 at 90% or more

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-01-30 7K+ → 6K+ down after 306 days in tier
2. 2025-03-30 8K+ → 7K+ down after 45 days in tier
3. 2025-02-13 7K+ → 8K+ up after 9 days in tier
4. 2025-02-04 8K+ → 7K+ down after 1 days in tier
5. 2025-02-03 7K+ → 8K+ up after 1 days in tier
6. 2025-02-02 8K+ → 7K+ down after 1 days in tier
7. 2025-02-01 7K+ → 8K+ up after 11 days in tier
8. 2025-01-21 8K+ → 7K+ down after 65 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search 10K+ installs · 4.8★ · 2 shared tags A
• LeadBooster Chatbot by Pipedrive 2K+ installs · 3.9★ · 2 shared tags B
• AI for Home Services 800+ installs · 4.1★ · 2 shared tags D
• Kognetiks Chatbot for WordPress 600+ installs · 4.3★ · 2 shared tags A
• Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode 200+ installs · 3.6★ · 2 shared tags B
• Cheshire Cat Chatbot 100+ installs · 3.6★ · 2 shared tags B

Embed this report card

Drop a live Pulse card for Intercom into a readme, a review or a deck. It updates itself.

Intercom: 6K+ active installs, 3.4★ (11 reviews). Plugin Pulse (WP Mayor), as of 2026-08-28. https://plugins.wpmayor.com/plugin/intercom