Wise Chat vs GoTo’s Contact Center Webchat

Head-to-head on the signals that matter, from the public WordPress.org data.

Wise Chat

by Marcin

Health B83

GoTo’s Contact Center Webchat

by gotocontactcenter

Health D43

Active-install trajectory

Wise Chat GoTo’s Contact Center Webchat

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	Wise Chat	GoTo’s Contact Center Webchat
Active installs Modeled from the public "N+" band and recent downloads.	5K–6K ✓	100–200
Install trend Change in active installs across the charted window.	-17%	0% ✓
Overall health	B · 83 ✓	D · 43
Maintenance How recently the plugin was updated.	89/100 ✓	8/100
Rating quality Volume-adjusted review quality.	85/100 ✓	65/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	4.37★ ✓	3.60★
Reviews	105 ✓	0
Ranking optimization How well the listing is tuned to rank on wp.org.	97/100 ✓	54/100
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low ✓	Elevated
Last updated	6mo ago ✓	3.1y ago
Downloads · 30d	1.3K ✓	64
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Wise Chat GoTo’s Contact Center Webchat

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.