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askVela – Live Chat & AI Support

by askvela · AI

AI live chat, chatbot & customer support for WooCommerce. Answers product & order questions, recommends products and captures leads 24/7.

⚠ Few reviews
How scoring works →
83 Health · B
Maintenance 100/100
Rating quality 74/100
Support 70/100

83 health vs 75 average across 1,573 AI plugins

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

88 / 100

Excellent listing optimization

Biggest win: Rating quality

Update recency 100/100
WP compatibility 100/100
Rating quality 51/100
Listing tuning 100/100

To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.

Get the full rank-higher report →

Daily downloads

Since 2026-06-28 · 65 days · wp.org + Plugin Pulse archive

-42% vs prior 30d
4Downloads · Aug 31

30-day downloads

Rolling 30-day volume · peaks are release surges

94

now · peak 203

9430d downloads · Sep 1

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

askVela · #48191 you Chatway Live Chat · #1053 LiveChat · #1680 Hyve Lite · #2723

Release cadence

Actively maintained
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

4

releases in the last 12 months

2mo ago

latest release · v1.7.0

4

tagged releases on record

Recent releases

1.7.0 · 2mo ago1.6.0 · 2mo ago1.5.0 · 2mo ago1.4.3 · 2mo ago

Estimated active installs

The public count shows “—”. Our estimate pins where the real number sits.

modeled estimate
0–0 ≈0

Modeled within the band wp.org reports; tightens as we track daily.

Install history · since 2026-06-30 · 19 observations

0Installs · Sep 1

Details

Version
1.9.0
Last updated
1mo ago
Added
2026-06-28
Requires WP
5.0
Tested up to
7.0.4
Requires PHP
7.2

Recent reviews

All reviews on wp.org ↗
  1. mersel
    2mo ago

    I’ve been testing a few different AI chat tools for my store over the last few months, and most of them usually end up frustrating customers or requiring way too much manual setup. askVela has been a completely different experience. The setup was surprisingly fast, but what really impressed me is how natural the responses sound. It doesn’t just regurgitate generic FAQ lines; it actually understands context and handles customer queries like a real support agent would. It’s saved me a massive amount of time on repetitive tickets while keeping the UI clean and minimalist. If you want an AI assistant that actually lifts the support burden instead of creating more work, this is highly recommended.

    Read on wp.org ↗

Languages

via translate.wordpress.org

Translated into 1 language, 0 at 90% or more

Spanish (Spain) 85%

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

No tier crossings observed yet.

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

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Preview card ↗

askVela – Live Chat & AI Support: — active installs, 5.0★ (1 reviews). Plugin Pulse (WP Mayor), as of 2026-09-01. https://plugins.wpmayor.com/plugin/askvela-live-chat-ai-support